Jaclyn Fleming Email & Phone Number

Austin, Texas

• Assist department heads with travel, meeting and technology arrangements• Manage benefit program permissions and security access for UT HR and Payroll staff • Organize vendor contracts and secure sensitive information into FileNet while remaining HIPAA compliant• Provide excellent customer service to active health plan members• Plan logistics for the quarterly Benefits Advisory Committee and the annual Benefits Human Resource Conference consisting of 400 conference attendees• Staff council represenative

Austin, Tx

• Collaborated with homeowners, travelers, and property managers in order to help clients navigate the world’s leading online marketplace for vacation rentals• Documented all customer cases in a timely manner and globally developed relationship management skills with clients and team members• Assisted team with a wide variety of daily administrative tasks

Boulder, Co

• Coordinated travel arrangements for guests and served as liaison between hotel and customer• Created revenue reports on a weekly basis for an international hotel

• Promoted study abroad on campus by coordinating study abroad fairs, orientation sessions, and online social media campaigns • Built interpersonal relationships with students and recruited them to the program

Boulder, Co

• Coordinated event logistics and details for the 2012 Behavioral Decision Research in Management Conference and assisted over 200 attendees at the event• Processed travel expenses for the dean and provided general administrative support to faculty

Boulder, Colorado, United States

• Organized and archived library materials for an accredited Business School • Provided general office duties to support faculty, staff and students