Jaclyn Graham Email & Phone Number

Charleston, Sc, Us

Ladson, South Carolina, United States

Charleston, South Carolina, United States

North Charleston, Sc

Manages with integrity, honesty and knowledge that promote the culture, values and mission of Speedway. Sets clear expectations, delegates and communicates key responsibilities and practices to associates to ensure flow of operations within the store. Leads a team of managers and hourly associates to deliver exceptional customer service experiences. Drives the engagement, development & performance of all associates. Drives the implementation of company programs by developing action plans and directly motivating and instructing the store team on how to implement those plans to meet operational and organizational objectives. Follows up consistently with team of associates to ensure accountability to plans. Utilizes management information tools and analyzes financial reports to identify and address trends and issues in store performance to increase margin, reduce loss, and reduce expenses. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to the store team to achieve operational goals.

Consistent, accurate C-store daily audits. Calculated total retail value of Inventory for multiple locations. Compared and reconciled inventory counts against "on hand" records. Worked with locations to adjust inventories for optimal sales revenues. Performed thorough, unbiased assessment of store operations. Available for Emergency Audits within 24 hrs.

Charleston, South Carolina Area

Surpassed monthly and quarterly sales quotas utilizing excellent customer service and product knowledge. Led weekly and monthly inventory counts to reduce shrink.Assisted “Churn” team with the launch of “Project Tornado” to lower customer turnover and raise customer satisfaction. Participated with launch of "Muve" music, Cricket's music streaming platform, as the Brand Ambassador.Trained new sales reps and/or existing reps with new procedures and policies. Assisted franchise dealer setup and learn new procedures and new insurance swap.

Houston, Texas Area

Coordinated & prioritized the daily activities of teh GM, DOS, Sales Manager and F&B. Composed & edited correspondence on behalf of all managers. Maintained & distributed monthly department reports. Setup & contacted all corporate accounts, as well as, assisted reservations.

Bachelor Of Business Administration - Bba, Business Administration, Management And Operations

Bachelor Of Science - Bs, Marketing/Marketing Management, General