Jaclyn Harper Email & Phone Number

Lexington, Ky, Us

Lexington, Ky, Us

•Resolves Inbound/Outbound workflow issues within SAP. •Resolves Outbound Idoc Error Report issues for failed outbound ASN and invoice issues. •Works with IT on resolving other inbound/outbound issue not covered above. •Provides support for setting up customers on DASH. •Works Ecommerce Salesforce cases including support for traditional EDI, DASH, and other issues. •Assists on researching issues for the business. •Provides support for other data entry and cleanup. •Assists in EDI onboarding or changes for new or existing distributors or customers. •Other duties and responsibilities as determined by Valvoline from time to time in its sole discretion.

Hernando, Mississippi, Us

•Creates, adds, and maintains SAP master data in the areas of the Customer/Vendor/Materials and other related areas in SAP•Maintains and enhances Customer/Vendor/Material master data governance rules, standard operating procedures, naming conventions, and other enterprise data standards •Reviews/Analyzes incoming master data requests to determine desired outcome and proper course of action to take •Performs analysis of of large data sets to identify and correct inconsistencies and anomalies •Works with other departments and/or teams (ie. customer service, accounting, operations, etc) to coordinate master data changes, additions, or maintenance •Special projects related to master data

Lexington, Ky, Us

• Created and managed the Florida Tile and sister company branded materials within SAP MM• Created and maintained Winshuttle scripts• Created Ad-hoc reports for internal business customers.• Introduced Power BI, a data visualization tool to the company• Created new reports and dashboards within Power BI that included many different types of Data Visualizations to relay important information/mertics to the Business Client.• Worked with many different departments to gather information as needed• Created and maintained material DIM sheets• Educated business clients often on how to use Power BI information to suit their needs.

Lexington, Ky, Us

•Created and managed reports from Salesforce.com.•Used Microsoft SQL Server to query data from data warehouse.•Created and maintained Power BI reports for online use by business clients. This included the use of Data Analysis Expressions, or DAX, formula and query language. •Created new reports and dashboards within Power BI that included many different types of Data Visualizations to relay important information/mertics to the Business Client.•Trained the international offices on how to interact with and understand information on many types of Sales dashboards within Power BI and Salesforce.com.•Educated business clients often on how to use both Salesforce.com and Power BI information to suit their needs.•Assisted business clients in creating their own reports within Salesforce.com.•Completed daily requests from the Sales clients to provide information from the Data Warehouse via Microsoft SQL server when Salesforce.com reporting was limiting.

Lexington, Ky, Us

•Worked in a SalesForce.com to complete order entry and changes from the sales team. •Operated within E10 to ensure orders are entered correctly and that all data was correct for proper production and shipment of products.•Ran a weekly/monthly TPS reports to capture number and type of orders processed within OES each week.•Communicated daily with members of the sales, accounting, supply chain, and shipping teams to ensure quick processing of customer’s orders.•Researched issues within orders to find solutions that could have impact on the customer. •Trained as a backup for the International Order processes.

Wilmington, Delaware, Us

• Received and placed shipments for several countries. – China, Sri Lanka, India, Philippines, Mongolia, Singapore, and Maldives.• Processed order shipments via plants in the US, Netherlands, and India.• Worked closely with freight forwarders, plant personnel, and customer to ensure shipments, documents, information arrived in a timely manner. • Processed invoicing, royalties, credits, and debits.• Maintained detailed spreadsheet of order information for later reporting and review.

Wilmington, Delaware, Us

• Worked with many data cleanup and data migration projects for separate implementations (Go-Lives) of SAP. • Daily use of the SQVI reporting tool within SAP. Created own reports to gather data requested. • Provided assistance in the Master Data Pricing Team within Valvoline Inc. • Processed change/add requests using Ashland's IBM Lotus Notes Databases and mailboxes. • Supported pricing for all lines of business within Ashland Inc. including, but not limited to, US/EMEA/International/Canada, and all other lines of business globally. • Pricing requests included, but were not limited to: Customer special pricing, rebates, running reports for various pricing, bracket pricing, base pricing, and one order pricing.• Daily work included extensive use with Microsoft Excel and Vlookup.

Oklahoma City, Ok, Us

Master Data – (2007 to 2009)• Provided assistance in the Master Data Customer Team within Valvoline Inc. • Processed change/add requests within Valvoline's IBM Lotus Notes Databases. • Requests included, but were not limited to: • Customer information,• Shipping information• Partner information• Bracket pricing updates• Sales organization data• Vertex Tax information, etc. EDI/B2B Team - (2006 to 2007)• Provided assistance within the EDI/B2B group within Valvoline Inc. • Processed errors from the online ordering system via workflow in SAP.