Jaclyn Gilkey Email & Phone Number

Alma, Ks, Us

United States

Junction City, Kansas

Daytona Beach, Florida Area

Lake Mary, Florida

Orlando, Florida

•Oversee all In-Seat Food and Beverage outlets, within the arena with the capabilities of delivering to 10,000 seats within the arena• Manage and direct daily operation with a focus on staffing, revenue and margin generation, controls and performance• Responsible for the overall Guest and Team Member experience, communication of goals and expectations, and ensuring operating and safety and sanitation standards are maintained.• Assisted with managing the VenueNext Food and Beverage integration at the Amway Center and Churchill Downs• Developed training strategies and tactics in accordance with Levy’s goals to assist with team member development• Internal move to Compass Group, Flik, as Director of Dining Services

Richmond, Virginia Area

• Catering Director for Richmond Raceway and Martinsville Speedway• Oversaw venue operations including event planning, sales, menu development and employee relations• Developed and implemented standardized inventory, accountability, and control procedures• Responsible for event reconciliation and submitting financial analyses• Managed payroll to keep labor below budgeted amount for all events• Recruited, trained and managed, 200+ non-for profit and hourly team members• Set and managed a budget 2MM annually

Dallas/Fort Worth Area

• Maintained event history, per capita and usage reports• Oversaw control of all inventories, product cost, cash handling and purchasing• Interviewed, hired, trained and developed team members according to Levy guidelines• Developed menus, promotions and programs in accordance with Levy standards• Recruited, trained and managed, 200+ non-for profit and hourly team members

Orlando, Florida

• Forecasted and adequately scheduled team members to meet operational needs and desired targets• Provided operational planning to ensure adequate products and equipment were ordered for anticipated business levels• Assisted with control of all inventories, product cost, cash handling and purchasing• Interviewed, hired, trained and developed team members according to Levy guidelines• Event support manager for Ryder Cup, PGA Golf, NASCAR and NCAA Final Four