Jaclyn Hugg Email & Phone Number

New York, New York, United States

- Responsible for overseeing Hilton Flagship store along with three Upper West Side locations- Surpassed $3M in revenue last year at the Flagship location, exceeding yearly sales goal- Have hosted successful job fairs to staff the district locations - Planned impactful private shopping events in Hilton, coaching store managers of other locations on how to create homegrown animation with vendor partners- Balance payroll for all doors within my area- Hosted a multi-branded activation in Hilton lobby during our Summer Party Promotion

Westfield, New Jersey, United States

- In addition to managing Westfield location on-site, also oversee Bridgewater and Millburn stores as direct reports- Exceeded payroll expectations across all three locations, while also surpassing store sales impact and sales per transaction figures in both Westfield and Millburn- Responsible for fully staffing all three locations as well as onboarding and training new associates in each- Hold daily and weekly recap meetings to ensure all teams are up-to-date and on track for both store-specific and proprietary brand goals- Coach new store managers on critical practices and protocols- Overhauled Westfield location to be in line with company standards, helping existing staff make necessary adjustments

Hoboken, New Jersey, United States

- Helped open a new location which included a fully functional spa, obtaining necessary licensing and onboarding a new esthetician in the process- Onboarded and trained a full staff, in parallel cultivating clientele that were unfamiliar with our company and brands

Shrewsbury, New Jersey, United States

- Maintained location's status as a top-volume performing store, running a $3.9M business- Led the effort to fully renovate and reopen both the store and spa once pandemic restrictions were lifted, following wellness protocols and training new team members- Hosted several masterclass sessions featuring company founders and educators including Revive, Skinceuticals, Darphin, Augustinus Bader, Chantecaille, Nars, RMS, Trish McEvoy, Abel, Virtue, Moroccan Oil and others- Served as company brand ambassador for YSL Beauty throughout 2019-20, a role that included bi-weekly goal setting and recaps along with monthly rally calls- Also served as company brand ambassador for Tom Ford in 2021-22, meeting and exceeding similar expectations- Trained all new store managers companywide on product knowledge once per week at the Princeton, NJ location

New York City Metropolitan Area

- Relocated to flagship NYC store in anticipation of planned Hoboken, NJ opening- Onboarded and trained new staff members throughout my time at this store- Supported other locations in a number of ways, which included training their new associates and managers on policy and product lines

New Jersey, United States

- Started with Bluemercury as a Sales Associate in 2007, cultivating top-volume business with exceptional customer service- My dedication to the company's product lines along with promoting Bluemercury philosophy let to an eventual promotion to Assistant Manager- Served as acting manager for Shrewsbury location in 2015, reaching expected goals in 11 of 12 months- Assisted with opening of Sea Girt, NJ location by hiring, onboarding and training all initial staff members- Was promoted to Store Manager in 2017 and achieved a career highlight just one year later, becoming the first (and potentially only) associate to personally exceed $1M in sales

New Jersey, United States

- Served as a freelance makeup artist for corporate, creative and editorial photography shoots