Jaclyn Jackson, M.Ed. Email & Phone Number

Naperville, IL, US

Chicago, Illinois, United States

• Ensure quality in the ASCM Instructor Development Program (IDP) by overseeing contracts with over 700 instructors globally.
• Digitally transform IDP processes to enhance quality and efficiency in application and maintenance procedures, streamlining workflows to improve user experiences.
• Implement quality assurance measures through market analysis, collaborating with stakeholders, align policies, procedures, and change management for instructors.
• Assure the value of learning programs for instructors by leveraging data and performance metrics as part of the Global Partners Strategy & Alliances team.
• Maintain high standards during the transition and rollout of a new Learning Management System, representing the instructor perspective to ensure user needs are met.
• Transitioned instructor evaluations to a fully electronic format, improving accessibility and efficiency in the evaluation process.

Chicago, IL

• Central liaison & contact person for all Translational Workforce Education programs within the Center for Clinical & Translational Sciences (CCTS) at UIC.
• Enhanced instructional design of multiple professional development programs & workshops, online certificate programs, & a Master of Science program by working with subject matter experts (SMEs).
• Cultivated a monthly seminar series program for Research Staff, which has recruited over 1000 participants & averages 80 attendees per session.
• Created an Advisory Board of Clinical Research Coordinators to guide program development.
• Designed & launched a certificate program for Research Coordinators & Staff at UIC, requiring CITI trainings, online modules, participation in the monthly seminar series, & Master Class Workshops.
• Assisted Northwestern University’s NUCATS with a survey, to determine career satisfaction & retention in the workplace.

Schaumburg, IL

- Managed academic activities for a cohort of 250 Doctoral (Computer Science & Business Administration) students including: academic plans and schedule options, mentor and dissertation plans, symposium support, Virtual Campus support and preparing reports while creating and sustaining a culture that supports strong academic programs.- Collaborated with.

Schaumburg, IL

- Handled audits and quality assurance checks to ensure procedures were being done accurately and were compliant with the Higher Learning Commission accreditation. - Processed status changes for students who were cancelling, withdrawing, and returning to the University.- Evaluated and applied all prior learning including transfer credit, CLEP, PTCC.

Greater Chicago Area

Prior Learning Assessment Specialist – Re-entry Team - Responsible for designing at least twelve academic plans per day for students enrolled in Colorado Technical University’s degree programs based on the student’s prior learning history.- Evaluate all prior learning, review minimally 15 transcripts a week, and apply it to the students’ academic plans.

Greater Chicago Area

- Administered academic plans in CampusVue 2000, including inputting academic plans into the system, making appropriate adjustments to document tracking, and counseling students on plan requirements.- Oversaw all students within the Bachelor of Science in Accounting program regarding all program inquiries.- Managed frequent incoming calls, providing high.

Hoffman Estates, IL

- Completed over 600 spot checks per week to ensure the performance of instructors was of highest quality for students.- Assisted the Director of Faculty Training with monitoring the progress of at least 10-20 new faculties each through their five and a half week training program. - Worked with and assisted the Director of Faculty Services and the.

Master Of Education (M.Ed.), Adult Education And Training, 3.7

Bs, English Education

Activities and Societies: Sigma Sigma Sigma National Sorority, Student Life Advisor, Tutor,