Jaclyn Krist Email & Phone Number

Orlando, Florida, United States

Orlando, Florida, United States

· Answering all future reservations inquiries to create excellent initial impressions· Acknowledge and address billing inquiries of previous and upcoming guests· Liaise support to the front desk, including all front desk agent responsibilities· Swiftly finalize the advance check-in process and alert guests with personalized service

Orlando, Florida, United States

Orlando, Florida, United States

- Learn and Utilize Box Office Software DonorPerfect- Organize and Maintain Box Office Sales Reports- Conduct sales calls and follow-up communications- Organize Marketing materials and prepare sales reports for marketing meetings- Assist with FOH for production and special events

Orlando, Florida, United States

Orlando, Florida, United States

· Coordinate and plan events such as concerts, graduations, special events, and athletic games· Assisted in foundation to new safety and security protocols to be followed by all teammembers· Work with event managers to find, coordinate, and support areas in need· Utilized computer applications to create event documentation, event instructions and layout diagrams· Communicated with operations department and vendors for event set-up and breakdown· Lead, manage, and supervise event staff

Orlando, Florida, United States

· Swift and efficient check-in processes for high velocity hotel on Disney property· Excel in personalized initial interactions to business and leisure travelers · Customize advice and recommendations for plans based on guests’ needs · Take responsibility of service failure to regain trust and loyalty · Provide solutions for service failure to ensure future guest satisfaction· Coordinate and work with entire team to resolve guest complications in question· Organize shared work space for efficient handover to team members · Fulfill requests for multi-generational clientele to build relationships

Orlando, Florida, United States

· Proactively followed and upheld company standards and policies · Translated estate knowledge into creating stand out exceptional service for guests · Interacted with guests about estate and current activities with direction and detail · Warmly greeted guests as family when returning to estate · Ensured and created positive environment for guests · Resolve guests’ complications to ensure safety and satisfaction