Jaclyn Maker
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Jaclyn Maker Email & Phone Number

Location: Waterford, Connecticut, United States 6 work roles 3 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
Store Manager
Location
Waterford, Connecticut, United States
Company size

Who is Jaclyn Maker? Overview

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Quick answer

Jaclyn Maker is listed as Store Manager at Defender Industries, Inc., a company with 71 employees, based in Waterford, Connecticut, United States. AeroLeads shows a matched LinkedIn profile for Jaclyn Maker.

Jaclyn Maker previously worked as Assistant Manager at Defender Industries and Personal Lines Account Manager at Swanson Insurance. Jaclyn Maker holds Master’S Degree, Forensic Psychology, 3.4 from Southern New Hampshire University.

Company email context

Email format at Defender Industries, Inc.

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Defender Industries, Inc.

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Profile bio

About Jaclyn Maker

With over 12 years of experience in retail and insurance, I am a versatile and adaptable professional with a passion for customer service, process improvement, and forensic psychology. I have a Master's degree in Forensic Psychology and a Property & Casualty Producer License, which enable me to apply my analytical and problem-solving skills to various scenarios and challenges. As an Assistant Manager at Defender Industries, I lead and train a team of 25 retail employees, ensuring that they adhere to department procedures and company policies, and provide exemplary customer service at point of sale. During my time as a Personal Lines Account Manager at Swanson Insurance, I serviced a book of business of over 5,000 accounts, ensuring accurate data entry and record keeping for all client applications. I used my P&C Producer License to execute all the needs of current and potential clients, such as quoting, binding, endorsing, and renewing policies. I also handled customer inquiries, complaints, and claims, and maintained strong relationships with insurance carriers and agents. I demonstrated my communication, organization, and attention to detail skills in this role, as well as my ability to work under pressure and meet deadlines. I also gained valuable experience in the insurance industry, which complemented my previous role as a Property and Casualty Adjuster at New London County Mutual Insurance Companies.

Current workplace

Jaclyn Maker's current company

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Defender Industries, Inc.
Defender Industries, Inc.
Store Manager
Waterford, CT, US
Website
Employees
71
AeroLeads page
6 roles

Jaclyn Maker work experience

A career timeline built from the work history available for this profile.

Assistant Manager

Current

Waterford, Connecticut, United States

- Enhanced customer satisfaction by resolving conflicts, addressing concerns, and providing exceptional service.- Spearheaded staff recruitment efforts, interviewing candidates for open positions and selecting top talent to join the team.- Trained and guided team members to maintain high productivity and performance metrics. - Coached employees and trained.

Aug 2011 - Present

Personal Lines Account Manager

Swanson Insurance

Waterford, Connecticut

- Expanded client base by actively prospecting for new business opportunities and generating referrals.- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.- Built strong relationships with a book of over 5,000 clients through consistent communication and excellent customer.

Jan 2019 - Aug 2020

Property And Casualty Adjuster

New London County Mutual Insurance Companies

Norwich, Connecticut

- Determined liability outlined in coverage and assessed documentation such from police and healthcare providers to understand damages incurred.- Conducted comprehensive interviews of witnesses and claimants to gather facts and information.- Negotiated fair settlements for clients by effectively communicating with all parties involved in the claim.

Aug 2017 - Jan 2019

Life Skills Instructor

Arc Of New London County

Norwich, Connecticut, United States

- Maintained impeccable records for each client and daily instructional activities.- Maintained detailed, confidential client files for roughly 10 clients assigned.- Supported people with developmental disabilities and autism in building multi-faceted skillset to promote independence and self-confidence.- Modeled positive behavior skills as well as good.

Jun 2010 - Jan 2011

Intern

State Of Connecticut

Danielson, Connecticut, United States

- Effectively managed caseloads while maintaining a high level of attention to detail and thoroughness in all aspects of the job duties performed for each case assigned.- Maintained accurate records of probationer activities, facilitating informed decision-making during review hearings and meetings.- Assisted with home visits, workplace checks, and drug.

Feb 2010 - May 2010
Team & coworkers

Colleagues at Defender Industries, Inc.

Other employees you can reach at defender.com. View company contacts for 71 employees →

3 education records

Jaclyn Maker education

High School, General Studies

Griswold High School

Activities and Societies: National Honors Society, Student Match Program, Varsity Tennis, Captain of the Tennis Team

FAQ

Frequently asked questions about Jaclyn Maker

Quick answers generated from the profile data available on this page.

What company does Jaclyn Maker work for?

Jaclyn Maker works for Defender Industries, Inc..

What is Jaclyn Maker's role at Defender Industries, Inc.?

Jaclyn Maker is listed as Store Manager at Defender Industries, Inc..

Where is Jaclyn Maker based?

Jaclyn Maker is based in Waterford, Connecticut, United States while working with Defender Industries, Inc..

What companies has Jaclyn Maker worked for?

Jaclyn Maker has worked for Defender Industries, Inc., Defender Industries, Swanson Insurance, New London County Mutual Insurance Companies, and Arc Of New London County.

Who are Jaclyn Maker's colleagues at Defender Industries, Inc.?

Jaclyn Maker's colleagues at Defender Industries, Inc. include David Faulkner, Russell Fenner, Alex Lyons, Paul Laruffa, and Cliff Bannon.

How can I contact Jaclyn Maker?

You can use AeroLeads to view verified contact signals for Jaclyn Maker at Defender Industries, Inc., including work email, phone, and LinkedIn data when available.

What schools did Jaclyn Maker attend?

Jaclyn Maker holds Master’S Degree, Forensic Psychology, 3.4 from Southern New Hampshire University.

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