Jaclyn R. Sullivan Email & Phone Number

Colorado, United States

Colorado Springs, Co, United States

•Assist sworn and civilian customers in person or over the telephone•Conducted information searches for police officers in CAD, MDC, MFR, LERMS, NCIC/CCIC, TLO, Colorado Springs Utilities, and other law enforcement databases•Completed runaways and missing persons reports, pick-ups, and cancellations•Partnered with on-duty leadership to arrange several Keep the Peace calls for service as well as patrol checks•Monitor XProtect Smart Client camera footage, division radio channels, and CAD to assist officers on calls and ensure the safety of those in the building and out on calls•Typed various law enforcement reports•Logged items into Evidence on Q and contacted victims of countless found items

Colorado Springs, Colorado

• Performed receptionist, registration, and clerical duties associated with registering patient for emergency and outpatient services.• Required critical thinking skills, decisive judgment and the ability to work with minimal supervision.• Met with patient and/or patient's caregiver to exchange necessary information and documentation.• Cross-trained into medical records department to assist in scanning and verifying documents

• Managed profits and losses with attention on controllable factors such as labor and expenses of a $475,000 store. • Increased store standing from the Bottom 25 Stores in the company to the Top 25 Stores of 207 stores.• Finished third quarter of 2016 with an 18.34% over plan. • Recruited and screened candidates for hire• Onboarded new associates through partnership with HR manager• Trained and developed staff as well as other store managers within 17 store district• Increased store average Mystery Shop score from 81% to 94%. • Led district of 17 stores in accessory sales with a 3.47% increase.• Presented weekly training tips on customer service, product knowledge, and policies for district store manager team on weekly conference calls.• Reduced both internal and external shrink by 2.45% in 2016.

• Engaged daily with 52 residents accommodating their individual dietary needs• Encouraged team of 14 to deliver best service daily• Wrote job description for server position in an assisted living home• Served as editor on a committee dedicated to writing an 85 page training manual utilizing Microsoft Word, Excel, and Publisher• Prepared daily inspirational literature for pre-shift department meetings

Shreveport, Louisiana

• Won a department regional sales contest for best sales over the previous year in a $266,000 frame shop

Colorado Springs, Colorado

• Executed merchandising, product placement, and inventory control in a Petsmart store grossing over 7 million dollars annually

Colorado Springs, Colorado

• Supervised all front end transactions of a 56 million dollar store• Hired, trained, and coordinated team of up to 35 employees• Led a safety and shrink committee which became number one in the district

Master'S Degree, Human Resources Management, 4.0

Bachelor'S Degree, Art History, 3.92

Activities and Societies: Graduated with HonorsIn my senior year I acquired an internship with LSUS dedicated to updating the campus art.

Associate'S Degree, Architectural Sciences And Technology

I obtained two Associate's Degrees in Architectural Sciences and Technology including Construction Theory and Product Knowledge.