Jaclyn Sersland Email & Phone Number

Washington DC-Baltimore Area

Washington DC-Baltimore Area

- Promoted brand awareness and engagement by connecting with customers at various events and social media platforms. - Utilized direct messaging on Instagram as part of targeted campaigns to increase outreach and maintain ongoing communication with key audience segments.- Increased ticket sales and turnout for Club Glow events by incorporating social media.

Washington DC-Baltimore Area

- Managed a team of writers and contributors by providing mentorship, feedback, and fostering a creative environment that encourages diverse voices and perspectives.- Edited and proofread submitted articles, and provided constructive feedback, to maintain high standards of quality, clarity, and adherence to publication guidelines.- Led the editorial.

Washington DC-Baltimore Area

- Greeted and assisted patrons with inquiries at the Jacob Burns Law Library, providing exceptional customer service and resource navigation support.- Maintained accurate records of library transactions, including check-outs, returns, and overdue notices, ensuring compliance with library policies.

- Utilized SEO best practices to optimize content for search engines, increasing visibility and readership.- Conducted interviews with industry experts to gather insights and quotes for articles, ensuring well-rounded and informative content for readers.- Conducted research and fact-checking for articles to maintain the integrity and accuracy of published.

Washington DC-Baltimore Area

- Attended daily court hearings at the D.C. Superior Court to gather information for articles on homicides and non-fatal shootings in the city, ensuring accuracy and timeliness in coverage of legal proceedings.- Utilized Airtable to organize and maintain a comprehensive database of crime data for future reference.

Washington DC-Baltimore Area

- Provided exceptional customer service by engaging with guests, taking orders, and ensuring a positive dining experience.- Maintained cleanliness and organization of the front of house area, including dining tables, counters, and beverage stations.

- Crafted targeted email campaigns to increase community involvement and awareness for upcoming events.- Contributed to fundraising efforts by utilizing Salsa CRM and Google Excel to ensure up-to-date and accurate donor information.- Participated in weekly team meetings to discuss project progress and share insights.

Washington DC-Baltimore Area

- Utilized social media platforms to promote articles, engage with the audience, and increase visibility for the campus chapter's initiatives.- Analyzed social media metrics to refine strategies and maximize brand engagement, ensuring alignment with overall marketing goals.- Engaged with followers through interactive captions that encourage conversation.

Washington DC-Baltimore Area

- Photographed and edited high-quality images for Instagram and Facebook to enhance brand visibility and engagement.- Promptly responded to Instagram comments and direct messages.

Washington DC-Baltimore Area

- Brainstormed, pitched, researched and wrote engaging articles on various topics that resonate with college students.

Laguna Beach, California, United States

Laguna Beach, California, United States

- Assisted in managing daily operations, including opening and closing procedures, inventory control, cash handling, and customer service to enhance overall store efficiency.- Trained and mentored new staff members to ensure they understood company policies, customer service standards, and product knowledge.- Ensured a high level of customer satisfaction.

Laguna Beach, California, United States

- Maintained a clean workspace while adhering to food safety standards at all times.- Maintained a friendly and professional demeanor while interacting with customers to foster a welcoming environment. - Handled phone inquiries from customers, providing information about menu items, specials, and catering services at Banzai Bowls.

Washington DC-Baltimore Area

- Covered a variety of topics, including campus events, student life, and local news, for the newspaper's metro and culture beats to provide a comprehensive view of the university experience.- Conducted interviews with students and faculty to enrich articles with diverse perspectives and voices.

Bachelor Of Arts - Ba, Criminal Justice, Political Science

Activities and Societies: Her Campus, GW Hatchet, Club Equestrian, Alpha Delta Phi Society, Chaarg

Education record