• Oversee the development of Trestles Labor Management System (TLMS) throughout the product lifecycle. • Collaborate with stakeholders to create and maintain a strategic roadmap for the TLMS product.• Conduct market research to determine user needs. • Ensure TLMS is produced according to design, quality, and price specifications. • Create and deliver TLMS product demos and training. • Conceive a go-to-market strategy that effectively communicates Trestles/TLMS value proposition. • Enable analytics-driven decision making to improve the product and user experience.• Offer an easy to learn, easy to use, affordable solution that incorporates construction planning, scheduling and reporting best practices • Enable our TLMS customers to realize improved safety, quality, productivity and schedule reliability performance.

• Met with customers to determine business requirements• Translated product strategy into detailed requirements and prototypes• Assessed market competition• Functional specification creation • Test plan creation and execution• Wireframes • Training and demos • Technical documentation

• Interpersonal communication development• Customer relation experience• Develop and practice time management • Assist training of new hires • Received an early promotion

I cater to members and guests providing excellent and prompt customer service. I have experience serving and preparing for formal special events such as charity gatherings and weddings as well.

• Supervised a 12-person staff including food and beverage servers, and lifeguards• Downsized the staff from roughly 20 employees to 12 to reduce excess costs and inefficiencies, and to optimize scheduling and increase productivity • Conducted interviews, hired, trained and terminated poolside employees • Increased sales, attendance and customer satisfaction • Planned and successfully executed poolside events • Created menus and buffets, and promoted events via email, flyers and word of mouth • Published newsletters to keep membership informed and engaged

• Counted and recorded farm and household appliance inventory• Pulled, cleaned, and washed milking liners and inflations for farmers• Developed strong work ethic at an early age • Created Facebook social media page and incorporated Google maps location