Jaclyn Spence-Eising, Cphr Email & Phone Number

o Develop and execute innovative recruitment strategies to attract top talent for a diverse range of positions across all organizational levels.o Build and maintain strong relationships with key internal and external stakeholders to drive effective recruitment initiatives.o Lead full-cycle recruitment, utilizing a variety of methods including direct sourcing and e-recruiting, ensuring a robust and diverse candidate pipeline.o Employ a proactive approach to identifying and engaging potential candidates, utilizing AI and sourcing techniques tailored for high-volume recruitment needs.o Provide exceptional candidate experiences throughout the recruiting process, representing the organization as a brand ambassador.o Collaborate with hiring leaders and team members to elevate recruitment practices and align strategies with business needs.o Apply strong analytical and organizational skills to prioritize tasks, meet deadlines, and manage competing priorities in a fast-paced environment.o Maintain a proactive and solution-oriented approach to challenges, ensuring a seamless and efficient hiring process.o Regularly analyze recruitment metrics to assess the effectiveness of strategies and identify areas for improvement.

o Provided guidance, direction, coaching, and advice on matters related to all areas of HR in accordance with our collective agreements, policies, and procedures.o Partnered with assigned client groups to align people strategies with business objectives, particularly as it relates to current and future talent needs, workforce planning, retention, succession planning, performance concerns and employee engagement.o Utilized strong advisory, problem solving and collaboration skills in dealing with business and operational leaders to solve a range of complex problems.o Lead and supported multiple initiatives within the assigned business to address organizational structure and talent development.o Partnered and influenced operational leaders to gain buy-in on current and future program requirements and initiatives, including competency development, performance management and succession planning.o Investigate employee relations issues including performance concerns while maintaining confidentiality, consistency and sensitively. o Develop bargaining strategies and proposals for unionized locations to advance business objectives. o Participated as a member of the CUPE Local 38 management negotiation team.o Provided advice and counsel to client groups on matters related to application of the labour agreements, policies, and procedures. o Lead and/or supported workplace investigations.

o Supervised, mentored, and coordinated staff members, fostering a collaborative team environment to enhance recruitment efforts for technical operations roles.o Contributed to business and strategic planning for the division, aligning recruitment strategies with organizational goals and enhancing overall talent acquisition initiatives.o Evaluated technology solutions to improve recruitment processes, ensuring high efficiency and quality in sourcing top talent.o Resolved conflicts and negotiated effectively with internal clients to streamline recruitment processes and enhance client relationships.o Researched and analyzed recruitment metrics to develop targeted training and process improvements, improving employee engagement and candidate experience.o Monitored and reported on recruitment budgets, tracking expenditures, and optimizing resource allocation to meet hiring goals.o Acted as a consultant to internal clients, providing strategic insights on recruitment initiatives and candidate sourcing methods.

Calgary, Canada Area

o Ensured that conditions of the union are met by maintaining open lines of communication with the union president, answering inquiries, and providing monthly data on TESA operations.o Ensured TESA placement requests and placement timelines adhere to the terms and conditions of the CUPE Local 38 TESA Letter of Understanding.o Provided leadership and strategic planning for the Temporary Employment Services Agency (TESA), Retired Employees Employment Pool (REEP) program and Contingent Workforce initiative.o Responsible for administering the entire TESA employee lifecycle from hiring, orientation, placement, salary administration, and performance monitoring through to termination.o Consult with Supervisors to determine staffing needs, identify required skill set, and place a suitable candidate.o Develop and maintain relationships with external staffing agencies to ensure they provide best staffing options for the City of Calgary.

Calgary

o Provided operational advice on the online application system and recruitment processes to internal and external clients, ensuring a top-notch candidate experience that reflects our employer brand.o Developed and delivered training programs for new Senior Recruitment Specialists and HR staff, focusing on innovative recruiting methods and best practices in talent acquisition.o Utilized PeopleSoft and HelpDesk to analyze data and metrics, compiling comprehensive recruitment reports to support HR Management in strategic decision-making.o Conducted quality assurance on job postings, advertisements, and confirmation letters, providing constructive feedback to ensure high-quality standards for recruitment materials.o Acted as Recruitment Centre Supervisor during absences, demonstrating leadership and collaboration with peers to improve recruitment processes and initiatives.o Partnered with key clients to influence and implement effective recruitment strategies, fostering strong internal relationships to elevate the recruitment function.

Calgary, Canada Area

o Developed job postings and tailored screening questions to attract top talent for all roles.o Collaborated with hiring managers to enhance the recruitment process, providing guidance on screening applications and selection decisions.o Served as a key consultant to clients, ensuring a streamlined and effective selection process, including verbal offers.o Researched and addressed complex promotion inquiries, managed conflicting reporting relationships, and monitored compliance with security clearances.o Processed hiring information, and created offer and confirmation letters, while ensuring a positive candidate experience and strong employer branding.o Initiated and managed employee/position movements and changes, maintaining internal relationships to support recruitment strategies.o Participated in projects aimed at enhancing the overall recruiting function, contributing innovative ideas for talent acquisition strategy development.

o Researched HR inquiries and provided clarifications.o Offered clarifications regarding Union Agreements, policies, and benefits administration.o Collaborated with managers, employees, and other HR staff to determine the necessary actions for requested changes or movements.o Updated employee personal data while ensuring privacy was maintained.o Initiated employee and position movements and changes.o Created and updated training materials for new hires in completing calls efficiently and in a timely manner.o Trained new hires on the Help Desk Knowledge Base and Competency Model.

o Data transfer of new hires o Processing of terminations for payrollo Reporting and Analytics: Running queries, manipulating data and analyzing informationo Experience with PeopleSoft 9.0

Kuala Lumpur, Malaysia

o Prepared Corporate Social Responsibility paper to assist the Vice President in developing a Corporate Social Responsibility program. o Conducted research and presented recommendations to Executive team.

Bachelor Of Management, Human Resources And Labour Relations

Business Management Diploma, Business Administration And Management, General

SAIT Womens Basketball Team SAIT Womens Volleyball Team

Adult Educator Seminar Series, Adult And Continuing Education Administration