◊ Develop recruiting strategies to meet industrial and staffing needs; utilize broad range of recruitment sources to meet staffing and EEO / Affirmative Action requirements• Review employment applications and evaluate work history and other qualifications needed◊ Identify potential sources for recruiting staff◊ Examine, update, and maintain confidential personnel files to document personnel actions and to provide information for payroll and other uses◊ Develop ongoing effective relationships that resulted in increased applicant flow• Maintain records of all applicants not selected for employment◊ Coordinate the recruitment, screening, interviewing, hiring, and orientation of new employees◊ Administers employee benefits plans on the local level based on eligibility as defined by company programs and client contracts◊ Explain compensation and benefits; work schedules and conditions, company and union policies, promotional opportunities, and other related information◊ Conduct ERI / Wage Assessments nationally based on vertical markets

◊ Create and implement coach development curriculum for all coaches in the club• Evaluate effectiveness of development program◊ Develop and monitor club coach standards and expectations• Facilitate coach education programming◊ Responsible for all coach inquiries - oversee club coaching - create relationships to bring in quality coaches to the club◊ Oversee player development and help the directors create curriculum and player development plans for all teams and ages◊ Provide college recruiting education to the club members and coaches• Organize college recruiting education seminar for club parents and players

◊ Responsible for all finance administration related duties• Use Excel to prepare budgets and forecasts• Receiving all payments and deposits including Paypal funds• Preparing invoices and communicating financial obligations to players and families• Coordinate accounts payable - tournament fees, gym space◊ Organized/marketed successful 1st Annual Developmental League Event for 6-8th grade girl teams• Hired referees• Negotiated gym space• Promoted event on social media and organized all communication◊ Coordinate all communication through the main Hoopstar email and phone accounts, ensuring that all contacts were promptly replied to in a professional and respectful manner◊ Organized all travel and tournament play for 9 teams, including: • Identified coaches and teams with available tournament schedules• Preparing all information using Excel with individual spreadsheets• Negotiated discounts to tournaments for multiple team entries• Determined hotel needs for each tournament and secured and negotiated room rates• Communicated with coaches to ensure they were aware of their schedules and specific tournament needs• Sent out tournament rules to coaches• Identified specific tournament needs: Coaches AAU insurance, Coaches NCAA certification, First Aid certification, Players AAU insurance◊ Created website content• Calendar, home page and promotional information

◊ Apply problem solving skills in resolving customer complaints in a courteous and respectful manner• In depth note taking of each call • Describe each of our sessions and what was the best fit for the customer• Empathize with upset/frustrated customers and explain our policy thoroughly to customers in order to gain a better understanding◊ Completed 5 day training process • Learned all PGC related policies and procedures and also took the time to review all policies on website so that I clearly could articulate PGC expectations/rules• Engage in weekly coaching calls to understand my strengths and areas of improvement

◊ Led individual development skill session 4 times a week◊ Managed website building• Built pages of Godaddy website• Managed/Critiqued updates so customers were up to date◊ Responsible for all finance administration related duties• Received all payments and made deposits including Paypal funds• Prepared invoices and communicating financial obligations to players and families• Coordination of accounts payable ◊ Coordinated all communication through the main AN’A email and phone accounts, ensuring that all contacts were promptly replied to in a professional and respectful manner