Jaclyn Troxel Email and Phone Number

My husbands company, I handle all administrative functions including HR, taxes, licensing, taxes, training accounts payable and receivable, ordering and inventory.

Successful Marketing, Recruiting, training and motivating staffDoing regular inventory and ordering as necessaryHandling deliveriesMaintaining the condition of beer and liquorEnforcing health and safety rulesAdhering to budgets, increasing profits and managing cashflowDealing with difficult customers and employeesMaintaining positive relationships with all vendors and customers

Laid off at end of December

Greet and provide assistance to customers. Model the Lund Food Holdings customer service standards at all times and ensure that the departmental staff are doing the same.Coach, mentor, and lead direct reports to accomplish goals of the department’s financial plan and personal goals for each staff member.Supervise department personnel to ensure satisfactory performance of all job functions and compliance with company policies, operating procedures and governmental regulations.Evaluate product quality, selection, condition and merchandising throughout the department repeatedly throughout assigned shift to ensure that appropriate conditions are maintained.Perform job duties of staff positions as needed.Monitor departments to ensure food safety requirements are adhered to including hand washing, temping, food storage and employee health, and taking action as needed to correct unsafe situations. Maintain a safe and secure environment, adhering to all safety, food safety, and security programs, guidelines and regulations.Maintain the physical facility utilizing internal and external resources to address and maintain building and equipment maintenance, security and safety.Establish and maintain store specific operational standards and ensure compliance with company operational standards.Review financial performance reports and analyze and interpret data to identify opportunities to obtain cost savings objectives through efficient planning of resources, including labor.

Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating CarhopsDirects and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standardsAdheres to and monitors employee compliance of the drive-in restaurant employee handbook, policies and practicesPerforms restaurant opening and/or closing dutiesMonitors and makes appropriate adjustments to staffing levels, inventory levels and food cost controlCompletes weekly inventory as neededAssists in administrative duties including maintaining files, records and all required documentationReinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints.

Assist in maintaining a positive dining experience, assist in all inventory and ordering, dealt with upset customers and employees, bartender and waitress when needed

Cashier, customer service, inventory, ordering