Jaclyn Wing Email & Phone Number

Detroit, Michigan, Us

I act as a project leader coordinating the development, review, and distribution of multiple concurrent multichannel communications projects to produce large scale publications and mailings of consumer-facing documents mandated by the Center for Medicare & Medicaid Services (CMS) to over 600,000 members for several lines of business. I develop, manage timelines for, and ensure compliance of highly regulated marketing, retention, and operational documents in order to strategically implement corporate growth strategies and transformation initiatives by leveraging the expertise of and building collaboration between multiple departments and the capabilities therein to complete these efforts on time and under budget. I also plan, design, and developed base infrastructure through digital transformation and using enterprise content management (SaaS) with rule-based AI and machine learning algorithm AI to ensure timeliness and accuracy of deliverables according to internal and external guidance. Part of a workgroup testing artificial intelligence prompt engineering to explore generative AI capabilities for marketing material and content analysis.

Drafted, structured, and edited contracts for real estate and promissory note transactions, including: loan sale agreements, purchase agreements, letters of intent, commercial and residential leases, certifications, resolutions, management agreements, operating agreements, and closing documentation. Drafted, edited, and filed motions and supporting documentation for topics, including defense and divorces. Legal researcher.

East Lansing, Mi, Us

Functioned as an advisor to domestic and international graduate and undergraduate students requesting help with grammar, syntax, diction, citations styles, and brainstorming ideas for academic papers and grant proposals. Worked as an instructor charged with leading large workshops on over a dozen different topics to students with varied backgrounds and abilities, and as a contributing implementation member of a remote media educational platform, and as a staff instructor.

Fairfax, Virginia , Us

Trained in formulation and implementation of government policy impacting community-based services such as mental health, substance abuse, and intellectual disability and gained knowledge in policy evaluation, creation, outcomes, and benchmarks. Served as reference researcher responsible for procuring important obscure documents referenced in the Commission Report to the Fairfax County Board of Supervisors, and given oversight of development and distribution of materials for Commission research reviews including as chief meeting stenographer charged with generating, processing, editing, and distributing meeting reports. Served as grammar and style editor for the Commission Report. Implemented initiatives for better efficacy in the evaluation of Fairfax County Government’s mental health services, and production of recommendations for improvement, and was given primary management responsibilities over part-time employees.

■ Passed skill aptitude test with highest possible score. ■ Based on skills and recommendations was awarded most complex opportunities available. ■ Stenographer and note taker on VASIP project. ■ Comfortable working in environments including mental health centers, juvenile detention center, and substance rehabilitation centers.

Columbus, Ohio, Us

■ Worked with a team to set up complex store displays. ■ Was responsible for occasionally designing and setting up store displays. ■ Given task of promoting various products, specials, and other in-store promotions.

Baltimore, Md, Us

■ Helped implement the government strategy to deploy an entirely new program to those who would, in most cases, have difficulty grasping the complexities involved.■ Served as first point of contact in helping claimants file for the Medicare Part D subsidy.■ Charged with assisting claimants with medical paperwork and information collecting to help process disability claims.Responsible for running and managing all office tasks to ensure that other claims representatives could promptly process cases.

■ Responsible for running and managing two stores containing over $250,000 in merchandise.■ In charge of the training and management of a number of employees.■ First point of contact in customer service matters and monetary exchanges.

■ Employed to greet customers as they enter the establishment.■ Primary responsibilities include taking down phone orders as well as dealing with any issue a customer might have with service or quality.■ Other responsibilities include culinary preparatory work, sanitary operations, preparing food orders for distribution, preparing food, and new employee training.

Master'S In It Management, Cybersecurity

Master'S Of Public Policy (Mpp), Public Policy

Bachelor Of Arts - Ba, English Language And Literature/Letters