Jaclyn Wishard Email & Phone Number

Dallas, Texas, United States

• Managing membership value and engagement for 500+ members and visitors— earning a 100 NPS for relationship.
• Managing budget, space availability, marketing, and the orchestration of biweekly events and monthly brand activations.
• Aligning event programming with brand voice while adhering to the unique desires of my branch members to maximize attendance and event success.
• Creating newsletters, announcements, and monthly calendars to promote branch happenings and hone copywriting skills.
• Developing and nurturing both internal and external relationships with members, sponsors, and other stakeholders.
• Managing operations and maintenance, ensuring the highest level of member experience.

Austin, Texas Metropolitan Area

Malibu, California, United States

• Expanded skills in copywriting and content creation during the development of weekly social media carousel posts on civic engagement to educate and inform community.
• Proofread and copyedited educational curriculum and programs to ensure their accuracy and clarity before being sent to partner schools.
• Proofread and perfected input in organization's database-- filling areas of missing data into Airtable to ensure a full and accurate record for developing a partner/activist spotlight page of company website.
• Researched grant opportunities to formulate a resource page for sponsored organizations and activists.
• Led team in successful event coordination: proactively addressing problems and providing solutions to ensure the event went smoothly.
• Networked with and educated potential stakeholders on partner organization causes-- developing critical connections for funding and support for activists.

Malibu, California, United States

• Assisted 100+ customers daily, engaging them in welcoming conversation, anticipating potential needs, and resolving issues to provide unrivaled customer satisfaction and positive brand awareness.
• Communicated effectively with partner stores, and corporate by organizing and delivering information effectively, to manage product inventory, company goals, and customer inquiries.
• Took initiative to organize and upkeep visual presentations, restock inventory, and clean to maintain business standards and meet sales deadlines.

Austin, Texas, United States

• Led a team in the orchestration of 3 weekly events for high school students—helping regular attendance double in my time there.
• Oversaw 4 week-long trips to varying destinations throughout the US—anticipating and responding to potential obstacles, remaining positive in the face of conflict, and ensuring the safety of students.
• Directed volunteers at 50+ weekly foodbank distribution events—encouraging and allocating team members to successfully serve 300+ families in a two-hour frame.
• Used video and photo editing software to produce social media content that engaged and informed the community of happenings.
• Ran organization's Instagram account-- hosting Instagram lives, digital giveaways, and posting marketing material to promote branding and events.

Malibu, California, United States

• Guided a team to nurture relationships with 50 members— demonstrating an understanding of client base and navigating frequent conflict—producing the highest regular attendance of all campus dorms.
• Fostered students’ connection with University by organizing weekly dorm events, rallying participation for campus-wide events, and forming a small group series.
• Initiated multiple service opportunities to promote philanthropy and provide positive exposure for the university within the local community.
• Orchestrated a student-led, campus-wide fundraiser for Ukrainian aid—recruiting and delegating tasks to 45 volunteers, driving 500+ donations, and producing a 600% ROI in 4 hours.
• Ran Instagram account for team-- developing copywriting skills, creating stories and posts to advertise campus events, and fostering digital engagement from residents.
• Navigated student to student conflict-- deescalating situations by facilitating conciliatory meetings, providing solutions/compromises, and recruiting cross-functional support when necessary.

Austin, Texas, United States

• Created a welcoming environment for customers, greeting them and taking and entering orders in register
• Worked with team to prepare and deliver drink and food orders for customers and maintain daily restaurant duties

Malibu, California, United States

• Directed hospitality for a 3-day fundraising event—organizing travel logistics for participants from multiple schools and acting as a liaison between various stakeholders.
• Cultivated relationships with local vendors to build a leisure itinerary that provided enjoyment to guests and showcased the host city.
• Maximized cost-efficiency while working with a tight schedule for the coordination of travelers from a dozen different locations.
• Used relationships and cross-functional collaboration to secure transportation and housing for participants at no cost to the event team.