Jaclyn Wishard Email & Phone Number

Dallas, Texas, United States

•Managing membership value and engagement for 500+ members and visitors— earning a 100 NPS for relationship.•Managing budget, space availability, marketing, and the orchestration of biweekly events and monthly brand activations.•Aligning event programming with brand voice while adhering to the unique desires of my branch members to maximize attendance and event success.•Creating newsletters, announcements, and monthly calendars to promote branch happenings and hone copywriting skills.•Developing and nurturing both internal and external relationships with members, sponsors, and other stakeholders.•Managing operations and maintenance, ensuring the highest level of member experience.•Serving as brand representative to prospective and current members—providing excellent customer service and proactive problem-solving—to create positive brand awareness and drive client acquisition.•Optimize improvement of common spaces, private offices, events, and community initiatives based on the analysis of member feedback.

Austin, Texas Metropolitan Area

Malibu, California, United States

• Expanded skills in copywriting and content creation during the development of weekly social media carousel posts on civic engagement to educate and inform community.• Proofread and copyedited educational curriculum and programs to ensure their accuracy and clarity before being sent to partner schools.•Proofread and perfected input in organization's database-- filling areas of missing data into Airtable to ensure a full and accurate record for developing a partner/activist spotlight page of company website. •Researched grant opportunities to formulate a resource page for sponsored organizations and activists.•Led team in successful event coordination: proactively addressing problems and providing solutions to ensure the event went smoothly.•Networked with and educated potential stakeholders on partner organization causes-- developing critical connections for funding and support for activists.

Malibu, California, United States

•Assisted 100+ customers daily, engaging them in welcoming conversation, anticipating potential needs, and resolving issues to provide unrivaled customer satisfaction and positive brand awareness. •Communicated effectively with partner stores, and corporate by organizing and delivering information effectively, to manage product inventory, company goals, and customer inquiries. •Took initiative to organize and upkeep visual presentations, restock inventory, and clean to maintain business standards and meet sales deadlines.

Austin, Texas, United States

•Led a team in the orchestration of 3 weekly events for high school students—helping regular attendance double in my time there.•Oversaw 4 week-long trips to varying destinations throughout the US—anticipating and responding to potential obstacles, remaining positive in the face of conflict, and ensuring the safety of students.•Directed volunteers at 50+ weekly foodbank distribution events—encouraging and allocating team members to successfully serve 300+ families in a two-hour frame.•Used video and photo editing software to produce social media content that engaged and informed the community of happenings.•Ran organization's Instagram account-- hosting Instagram lives, digital giveaways, and posting marketing material to promote branding and events.

Malibu, California, United States

•Guided a team to nurture relationships with 50 members— demonstrating an understanding of client base and navigating frequent conflict—producing the highest regular attendance of all campus dorms.•Fostered students’ connection with University by organizing weekly dorm events, rallying participation for campus-wide events, and forming a small group series.•Initiated multiple service opportunities to promote philanthropy and provide positive exposure for the university within the local community.•Orchestrated a student-led, campus-wide fundraiser for Ukrainian aid—recruiting and delegating tasks to 45 volunteers, driving 500+ donations, and producing a 600% ROI in 4 hours.•Ran Instagram account for team-- developing copywriting skills, creating stories and posts to advertise campus events, and fostering digital engagement from residents.•Navigated student to student conflict-- deescalating situations by facilitating conciliatory meetings, providing solutions/compromises, and recruiting cross-functional support when necessary.

Austin, Texas, United States

• Created a welcoming environment for customers, greeting them and taking and entering orders in register• Worked with team to prepare and deliver drink and food orders for customers and maintain daily restaurant duties

Malibu, California, United States

•Directed hospitality for a 3-day fundraising event—organizing travel logistics for participants from multiple schools and acting as a liaison between various stakeholders.•Cultivated relationships with local vendors to build a leisure itinerary that provided enjoyment to guests and showcased the host city.•Maximized cost-efficiency while working with a tight schedule for the coordination of travelers from a dozen different locations.•Used relationships and cross-functional collaboration to secure transportation and housing for participants at no cost to the event team.