Jaclyn "Jackie" Badger Email & Phone Number

San Diego, California, United States

Rapid7 is helping organizations around the globe advance securely. Our technology, services, and community-focused research simplify complexity for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. Learn more at www.rapid7.com.

Greater San Diego Area

• Provide consulting services to enterprise organizations throughout the project lifecycle—from project planning to post implementation support—solving client’s Cognos Analytics and Big Data solutions.
• Provide troubleshooting support/training in new product features, detailing the latest technology.
• Perform product installation and upgrades for clients, while monitoring performance.
• Provide recommendations and best practices to clients of all industries, developing and implementing effective solutions.
• Collaborate with largest global aircraft manufacturer. Responsible for gathering and prioritizing customer requirements; developing 100+ financial reports in IBM Cognos Analytics; building and maintaining metadata.
• Transform 100+ financial reports from PL/SQL reporting environment into IBM Cognos Analytics for global healthcare company. Responsible for addressing new product capabilities for financial users, testing/validating.

Orange County, California Area

• Provide consulting to customers in communication and computer services market (West Coast region) to analyze trends, patterns and relationships in client data. Maintain client relationships as a trusted technical.
• Achieve clients’ objectives and exceeded expectations by improving business outcomes based on designing and proposing comprehensive and innovative solutions.
• Facilitate technical demonstrations and training workshops of IBM’s advanced analytics and cognitive solutions to key stakeholders, solving strategic business problems aligned to clients’ requirements.
• Created visualization dashboards and reports from large unstructured and structured datasets, helping clients identify actionable insights.
• Drive client adoption of latest product releases, addressing customers’ challenges.
• Coordinate SoCal Analytics user groups in collaboration with IBM team and partners, establishing new sales opportunities and clients.

Identify and interview talented candidates for IBM’s sales and technical program. Present and educate students at career fairs and information sessions.

Syracuse, NY

• Troubleshoot and implement IT software solutions for students and faculty.
• Assist with server, website, and backup data storage maintenance and updates for Windows and Mac platforms.
• Rebuild Windows and Mac Operating Systems

Bethesda, MD

US Federal Division - Systems & Technology Group Created and presented independent research project involving overall solution for business analytics optimized on IBM Power Systems. Researched technical factors supporting big data and analytics workloads on IBM Power versus company’s competitors.

Gaithersburg, MD

• Advanced Technical Support (Washington Systems Center) – System zDeveloped complex and innovative solutions in Cloud, Analytics, Mobile, and Social Business for IBM System z based on client's technical environment and.
• Worked with client that manages world's largest electronic payments network, supporting performance testing for 24K+ transactions per second.

Greater New York City Area

Created web design layouts for Fox News homepage and anchors’ page. Served as social media project leader and updated personalities’ social media accounts. Managed tracking live article / video user views. Gathered consumer insights and pitched new ideas to digital strategy team. Led competitor analysis and positioning. Edited code in content management.

Syracuse, NY

Generated weekly Sci-tech/Business questions for a Start-Up company with a new mobile application.