Jaclyn Baker

Jaclyn Baker Email and Phone Number

Functional Architect @ ODNOS
Jaclyn Baker's Location
Chicago, Illinois, United States, United States
Jaclyn Baker's Contact Details
About Jaclyn Baker

As a Salesforce Functional Architect, I work to understand, design and deliver holistic features and solutions using the Salesforce ecosystem.

Jaclyn Baker's Current Company Details
ODNOS

Odnos

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Functional Architect
Jaclyn Baker Work Experience Details
  • Odnos
    Functional Architect
    Odnos Aug 2023 - Present
    Miami, Fl, Us
    In my role as a Functional Architect, I synthesize business needs with technology solutions. I collaborate with stakeholders to capture business requirements, processes, and objectives, and translate them into Salesforce-centric solutions. I oversee the full lifecycle of our Salesforce engagements, ensuring that our solutions remain aligned with our clients' business objectives.
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  • Rightpoint
    Lead Salesforce Consultant
    Rightpoint Jul 2022 - May 2023
    Chicago, Il, Us
    In my role as a Lead Functional Consultant, I led functional teams supporting client process and business analysis. I drove platform informed solution designs with a strong emphasis on leveraging platform convention to allow for scalable long term solutions. Many engagements focused on the Salesforce platform with considerable experience in Sales, Service, and Experience Cloud.In this role, I was also able to provide mentorship to junior functional team members, fostering their growth within functional design and the Salesforce ecosystem.
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  • Rightpoint
    Senior Salesforce Consultant
    Rightpoint May 2021 - Aug 2022
    Chicago, Il, Us
    As a Senior Salesforce Consultant, I expanded my functional analysis and Salesforce solution design skillsets to the Service and Experience Cloud platforms, successfully delivering Proof of Concepts and custom features.I mentored junior team members, providing support and feedback to foster growth and development within the Salesforce ecosystem.
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  • Rightpoint
    Business Analyst
    Rightpoint Nov 2019 - Apr 2021
    Chicago, Il, Us
    As a Business Analyst, I played a pivotal role in requirements-gathering, business process review, and solution design for large-scale enterprise clients.One notable engagement, I led the functional analysis for a prominent nonprofit organization implementing a multi technology platform. My approach of leveraging platform convention-over-configuration-over-code principles led to the comprehensive design and implementation of a digital transformation seamlessly integrated onto the Salesforce NPSP platform.
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  • Apcon
    Crm Administrator
    Apcon Apr 2018 - Nov 2019
    Wilsonville, Oregon, Us
    As a CRM Administrator, I managed the organization’s SugarCRM and HubSpot systems, supporting global sales, marketing, and operational teams and initiatives.One key achievement was leading APCON’s implementation of HubSpot and the functional design of data architecture connecting HubSpot, SugarCRM, and Mailchimp, enabling synchronized data interactions across platforms and ensuring data integrity and accuracy across the CRM ecosystem.In this role, I partnered with business leaders to support process transformation including augmenting the Solution Engineer team’s tracking needs for Proof of Concept (POC) projects and opportunities augmenting the team's efficacy in converting opportunities into tangible outcomes.
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  • Liquid Environmental Solutions
    Ms Dynamics Crm Administrator
    Liquid Environmental Solutions Sep 2017 - Apr 2018
    Irving, Tx, Us
    In my role as CRM Administrator within MS Dynamics, I supported a cohort of 200+ sales and service end users.I architected and implemented an innovative case process, enhancing case visibility and optimizing resolution time. This refinement yielded a tangible enhancement in the team’s operational efficiency.In addition to the process enhancements I introduced, I also maintained SQL stored procedures and integrations that connected Dynamics CRM tables with Dynamics GP tables.
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  • D.R. Horton
    Digital Marketing Business Analyst
    D.R. Horton Jan 2015 - Apr 2017
    Arlington, Tx, Us
    As a Digital Marketing Business Analyst, I supported the realization of a Fortune 500 CRM implementation, catering to over 6,000 users spanning sales, marketing, and customer care.I spearheaded the analysis and definition of functional requirements across 80 distinct markets ensuring alignment between user needs, business goals, and the overarching platform architecture. I also supported the definition and execution of the integration of Dynamics with additional platforms including Sitecore and IBM marketing cloud. This integration blueprint showcased enhanced operational synergies and maximized performance.
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  • D.R. Horton
    Marketing Cad Specialist
    D.R. Horton Jul 2012 - Dec 2014
    Arlington, Tx, Us
    In my role, I supported the implementation of a dynamic web-based interactive floor plan tool onto the company website.Notably, I defined an organizational strategy that streamlined the creation, continuous updating, delivery, and widespread publication of over 4,000 distinct interactive floor plans across 60 markets nationwide. This strategy optimized efficiency by recognizing foundational floor plan similarities across all markets and reserving special emphasis for unique floor plan offerings.
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Jaclyn Baker Skills

Adobe Creative Suite Sketchup Autocad Rhino Architectural Design Indesign Photoshop Illustrator Customer Service Revit Rendering Microsoft Dynamics Crm Sitecore Customer Relationship Management Data Governance Test Scripts Sql Management Architectures Adobe Flash Data Analysis Business Analysis Software Development Life Cycle Agile Methodologies Scrum Silverpop Engage Visual Studio Team Services Requirements Management Integration Testing Database Queries Hubspot Marketing Automation Salesforce.com Administration

Jaclyn Baker Education Details

  • The University Of Texas At Austin
    The University Of Texas At Austin
    English

Frequently Asked Questions about Jaclyn Baker

What company does Jaclyn Baker work for?

Jaclyn Baker works for Odnos

What is Jaclyn Baker's role at the current company?

Jaclyn Baker's current role is Functional Architect.

What is Jaclyn Baker's email address?

Jaclyn Baker's email address is ja****@****con.com

What schools did Jaclyn Baker attend?

Jaclyn Baker attended The University Of Texas At Austin.

What skills is Jaclyn Baker known for?

Jaclyn Baker has skills like Adobe Creative Suite, Sketchup, Autocad, Rhino, Architectural Design, Indesign, Photoshop, Illustrator, Customer Service, Revit, Rendering, Microsoft Dynamics Crm.

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