Jaclyn is the driving force behind the success of DLA's Finance & Accounting talent and services. With her passion for high-quality recruitment and her dedication to exceptional client service, Jaclyn sets the standard for the entire group.She has over 15 years of leadership and expertise in recruitment and talent solutions, including a specialized focus on financial services, real estate, and professional services. Her commitment to honesty, trust, and transparency forms the foundation of DLA’s approach to developing long-standing partnerships.Jaclyn spends her days at DLA providing strategic talent support to business leaders. She actively cultivates key client relationships, takes the time to understand their unique business and talent needs, and delivers customized solutions that align with their goals.She is passionate about helping businesses build their future with the right people. Her dynamic leadership and extensive experience make her an invaluable asset to DLA and a key player in shaping the future of recruitment and talent development.

Managed, coached and inspired recruiters to achieve peak performance and accountability. Designed and delivered engaging learning experiences to boost performance and growth across our specialist sectors through a blended approach of classroom, coaching and eLearning.Increased productivity and retention rates.Highlights★ Revamped training program resulting in new starters closing deals in month 1 ★ Ensured maximum performance by instituting quotas, tracking activity stats and monitoring calls★ Increased productivity by working with executive leadership to implement incentives focused on metrics and activity stats★ Enhanced employee engagement through one on one coaching★ Created a positive and energetic training environment that inspired recruiters to give their best towards learning and applying the training material

Managed and delivered on all phases of full-desk recruiting, including business development, relationship management, candidate acquisition and on-boarding. Highlights with Joanne ★ Top billing desk at DAV nationally in 2015, 2014, 2013, 2012 ★ Number 1 consulting desk in the Financial Markets Team from 2009 to 2015★ Most Profitable Team Award in 2014, 2013★ Consistently billed over R5 million per year★ Consistently placed on average 8 to 10 candidates every month ★ Lower than industry fall off rate ★ Managed & developed some of the largest profit generating accounts