Jaclyn Dillingham Email & Phone Number

I interfaced with a variety of clients (healthcare, travel and insurance) to develop scalable business solutions. Projects included customer segmentation and personalization, healthcare AI automation, design systems management, mobile and product launches, and content strategy.

Greater Chicago Area

I consulted more than a dozen website content contributors, guiding them on web best practices, including widget implementation, branding, messaging and user experience. I played a key role in tracking, analyzing and reporting web analytics to interpret user behavior and content effectiveness. Additionally, I collaborated with stakeholders to develop web and magazine stories aligned with the college's mission, oversaw the launch of three new DePaul WordPress sites, managed editorial approval of all site content, and implemented strategic initiatives such as Google Analytics campaign tracking and Constant Contact integration for effective communication and promotion across various channels.

Indianapolis, Indiana Area

I led marketing initiatives in collaboration with leadership and departments, executed a cohesive social media strategy for the school's channels, managed website content for two domains, and collaborated with external partners for an internal web redesign. I also established and monitored goals and campaigns using Google Analytics, wrote impactful stories for the school's alumni magazine and campus-wide publications, managed WordPress blog posts and designed diverse marketing collateral while ensuring brand consistency.

Indianapolis, Indiana Area

Authored blogs centered on the Indianapolis area and tailored solutions for potential clients; spearheaded the creation of a compelling Midtown Indianapolis Facebook campaign ad; and collaborated with a Keller Williams Realtor to establish the inaugural communications plan for Indianapolis Northside Realty.

Bloomington, Indiana Area

Oversaw writing, managing and editing content for newsletters like Inside IU and Inside IU Bloomington, as well as the Art at IU blog. I played a crucial role in multimedia content creation, utilizing video production and assisting in newsletter production using tools like Photoshop and web content management systems. Additionally, I collaborated with IU sources for future stories, handled internal promotion, drafted press releases, and collaborated with local and statewide media outlets to amplify arts-related news and initiatives across all eight IU campuses.

Bloomington, Indiana Area

I crafted engaging features for outdoors, attractions and business sections, played a key role in initiating the "On the Job" profile series for the Friday business section, and meticulously copy-edited pages across various newspaper sections.

Greater Chicago Area

Created and organized press kits for notable events like the 2011 Life Time Triathlon, United HealthCare Kids Triathlon and Fleet Feet Sports Supersprint. I effectively promoted these events by posting listings on various platforms, including blogs and social media, while also pitching them to major newspapers and media outlets. Additionally, I contributed to the monthly newsletter for Greenview Place by designing and writing compelling stories.

Master Of Science - Ms

Bachelor Of Arts (Ba)