Document Control Associate Manager, Quality Assurance
CurrentProvide oversight and continuous improvement to the life-cycle of Standard Operating Procedures and leadership of the SOP Team.
Aug 2022 - Present
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Jaclyn Goss Email & Phone Number
Document Control Associate Manager, Quality Assurance
at
CTI Clinical Trial and Consulting Services
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✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Document Control Associate Manager, Quality Assurance
Location
Louisville, Kentucky, United States
Company size
Who is Jaclyn Goss? Overview
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Quick answer
Jaclyn Goss is listed as Document Control Associate Manager, Quality Assurance at CTI Clinical Trial and Consulting Services, a company with 557 employees, based in Louisville, Kentucky, United States. AeroLeads shows a matched LinkedIn profile for Jaclyn Goss.
Jaclyn Goss previously worked as Human Resources Generalist at Cti Clinical Trial And Consulting Services and Training and Development Analyst at Cti Clinical Trial And Consulting Services. Jaclyn Goss holds Masters Of Arts In Human Resources from University Of Cincinnati.
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CTI Clinical Trial and Consulting Services
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Profile bio
About Jaclyn Goss
As a quality assurance leader, I improve internal processes to optimize results by analyzing workflows, understanding objectives, and identifying opportunities. I also develop training materials to increase efficiency and compliance across the organization. In my current position as Document Control Associate Manager, I oversee, maintain, and update company SOPs in collaboration with 2 direct reports and internal teams. I spearheaded departmental process improvement, organization, and management in this newly created role. Internally, I’ve worked with all departments while holding various positions with my present employer. Collaborating cross-functionally has been a highlight in each role! A natural planner and organizer, I like to fix things, identify issues, and design more effective and efficient ways of accomplishing tasks. I hate to feel like time is being wasted! Some of my accomplishments:• Reduced number of SOPs late for periodic review by half in 10 months by forecasting upcoming reviews, adjusting departmental management notifications, and creating new (ongoing) SOP procedures.• Strengthened credibility with new employees and simplified procedures for team leaders by increasing training transparency and adherence, designing training matrices (TMs) development process, maintaining TM library (still used by T&D department), and establishing training expectations upon hire. • Decreased training documentation audit findings by enhancing global process for collecting, maintaining, and archiving electronic training records using document management system (DMS). I am a strong business partner who excels at process improvement! I’m targeting positions in quality assurance leadership with a focus on compliance, workflow analysis, and team management. Please connect if you know of any organizations that would benefit from my experience. Process Improvement | Team Leadership | Quality Assurance | Training & Development | Content Development| LMS Project Management | Data Analysis | Cross-functional Collaboration | Compliance | Human Resources
Current workplace
Jaclyn Goss's current company
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Cti Clinical Trial And Consulting Services
7 roles
Jaclyn Goss work experience
A career timeline built from the work history available for this profile.
Human Resources Generalist
Short-term, project-based role focused on job descriptions, assisting with change to new HRMS, comparing benefits packages, mentoring program matching, and performance management tasks.
Oct 2021 - Aug 2022
Training And Development Analyst
Continued prior responsibilities with the addition of onboarding new T&D Specialist, maintaining new Training Matrix process, and continued enhancing uniformity and consistency for LMS administrator team.
Dec 2020 - Oct 2021
Senior Training And Development Specialist
Prior responsibilities continued, additional responsibilities added including developing training materials, oversight of live training platform, developing and implementing process improvements related to training documentation and maintenance (including re-writing the Standard Operating Procedure on the topic and developing new process for creation.
Jan 2020 - Dec 2020
Training And Development Specialist
Major responsibilities included: 1) Coordinating development and use of departmental infrastructure (Outlook, SharePoint, calendar, email, team meeting, minutes) as first person in this position and second person in department. 2) Training as an LMS administrator, completing and closing LMS help desk tickets, and coordinating LMS training for new hires
Mar 2019 - Jan 2020
Regulatory Affairs Study Start Up Specialist 1
Maintained compliance of Essential Regulatory Documents from start up to close out of of assigned trials and sites.
Sep 2017 - Mar 2019
Research Associate
Completed ad-hoc projects for numerous departments and sponsors. Explored organizational departments and gained understanding of departmental roles in various trials.
Jan 2017 - Sep 2017
Team & coworkers
Colleagues at CTI Clinical Trial and Consulting Services
Other employees you can reach at ctifacts.com. View company contacts for 557 employees →
AI
Ahmed Ibrahim
Colleague at Cti Clinical Trial And Consulting Services
Kuwait, Kuwait
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TC
Tânia Costa
Colleague at Cti Clinical Trial And Consulting Services
Coimbra, Coimbra, Portugal, Portugal
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CL
Cassie Lampe
Colleague at Cti Clinical Trial And Consulting Services
Newport, Kentucky, United States, United States
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MJ
Mary Jason
Colleague at Cti Clinical Trial And Consulting Services
Dublin, County Dublin, Ireland, Ireland
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JM
Jamie Meisenhelder
Colleague at Cti Clinical Trial And Consulting Services
Cincinnati, Ohio, United States, United States
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MX
Mafalda Xavier Henriques
Colleague at Cti Clinical Trial And Consulting Services
Lisboa, Lisbon, Portugal, Portugal
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PZ
Pallavi Zunzarrao
Colleague at Cti Clinical Trial And Consulting Services
Sydney, New South Wales, Australia, Australia
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JN
Julia Natan
Colleague at Cti Clinical Trial And Consulting Services
Ulm, Baden-Württemberg, Germany, Germany
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EL
Erika Lutmer
Colleague at Cti Clinical Trial And Consulting Services
Cincinnati, Ohio, United States, United States
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VO
Vickie O'Toole
Colleague at Cti Clinical Trial And Consulting Services
Cincinnati, Ohio, United States, United States
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Ahmed Ibrahim
Colleague at Cti Clinical Trial And Consulting Services
Kuwait, Kuwait
View →
TC
Tânia Costa
Colleague at Cti Clinical Trial And Consulting Services
Coimbra, Coimbra, Portugal, Portugal
View →
CL
Cassie Lampe
Colleague at Cti Clinical Trial And Consulting Services
Newport, Kentucky, United States, United States
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MJ
Mary Jason
Colleague at Cti Clinical Trial And Consulting Services
Dublin, County Dublin, Ireland, Ireland
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JM
Jamie Meisenhelder
Colleague at Cti Clinical Trial And Consulting Services
Cincinnati, Ohio, United States, United States
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MX
Mafalda Xavier Henriques
Colleague at Cti Clinical Trial And Consulting Services
Lisboa, Lisbon, Portugal, Portugal
View →
PZ
Pallavi Zunzarrao
Colleague at Cti Clinical Trial And Consulting Services
Sydney, New South Wales, Australia, Australia
View →
JN
Julia Natan
Colleague at Cti Clinical Trial And Consulting Services
Ulm, Baden-Württemberg, Germany, Germany
View →
EL
Erika Lutmer
Colleague at Cti Clinical Trial And Consulting Services
Cincinnati, Ohio, United States, United States
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VO
Vickie O'Toole
Colleague at Cti Clinical Trial And Consulting Services
Cincinnati, Ohio, United States, United States
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3 education records
Jaclyn Goss education
Masters Of Arts In Human Resources
Bachelor'S Of Science In Criminal Justice, Criminal Justice
Education record
Scott High School
FAQ
Frequently asked questions about Jaclyn Goss
Quick answers generated from the profile data available on this page.
What company does Jaclyn Goss work for?
Jaclyn Goss works for CTI Clinical Trial and Consulting Services.
What is Jaclyn Goss's role at CTI Clinical Trial and Consulting Services?
Jaclyn Goss is listed as Document Control Associate Manager, Quality Assurance at CTI Clinical Trial and Consulting Services.
Where is Jaclyn Goss based?
Jaclyn Goss is based in Louisville, Kentucky, United States while working with CTI Clinical Trial and Consulting Services.
What companies has Jaclyn Goss worked for?
Jaclyn Goss has worked for Cti Clinical Trial And Consulting Services.
Who are Jaclyn Goss's colleagues at CTI Clinical Trial and Consulting Services?
Jaclyn Goss's colleagues at CTI Clinical Trial and Consulting Services include Ahmed Ibrahim, Tânia Costa, Cassie Lampe, Mary Jason, and Jamie Meisenhelder.
How can I contact Jaclyn Goss?
You can use AeroLeads to view verified contact signals for Jaclyn Goss at CTI Clinical Trial and Consulting Services, including work email, phone, and LinkedIn data when available.
What schools did Jaclyn Goss attend?
Jaclyn Goss holds Masters Of Arts In Human Resources from University Of Cincinnati.
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