Isen, Jaclyn Email & Phone Number

Toronto, Ontario, Canada

Designs, develops, and implements educational programming for the organization’s staff, clients, and stakeholders to build the capacity of Public Health Ontario and its partner agencies-Works with internal and external content experts to develop educational programming and products in multiple formats, with a focus on online learning development-Plans and manages complex projects from intake to launch-Identifies and recommends quality and efficiency improvements to enhance programs, products, and processes informed by emerging technologies and best practices in the adult education field-Identifies evidence-based learning solution recommendations informed by learning needs assessments and environmental scans -Supports the development of multimedia training assets (e.g. interactive graphics, illustrations, audiovisual media) -Evaluates the effectiveness of learning solutions and applies insights to refine materials -Supports the development and implementation of the organization’s programs and events (e.g., Locally-Driven Collaborative Projects [LDCP], The Ontario Public Health Convention [TOPHC])

Toronto, Canada Area

Responsible for the design, development, and implementation of learning solutions on 2SLGBTQI equity and inclusion to meet the needs of Egale’s diverse roster of training clients across Canada and internationally. -Consults subject matter experts and research on 2SLGBTQI human rights topics to ensure diverse perspectives and best practices are reflected across training curricula -Adapts challenging content into accessible and engaging learning experiences using blend of modalities -Evaluates the effectiveness of learning solutions and applies insights to refine materials -Provides onboarding and coaching to Egale’s roster of trainers -Administers and moderates live webinars and virtual workshops-Facilitates cross-organizational knowledge exchange by participating on advisory committees, providing consultation, and reviewing external learning resources -Contributes input to the strategic direction of the Learning Department and recommends efficiency improvements to internal systems and processesProject Highlights2SLGBTQI-Inclusive Schools (K-12, Post-secondary) -Led the design and development of blended learning product suite for school community audiences across Canada -Adapted over 50 hours of in-person programming into interactive remote learning solutions using e-authoring software and web-based facilitation tools Egale's Train-the-Trainer Program -Led program design inclusive of development of onboarding handbook and competency framework tool to assess candidatesSOGIESC-Based Human Rights and Policing (International) -Led design and development of full-day workshops for policing professionals in consultation with international partnersEmerging from The Purge-Collaborated on research and writing project team to conduct review of current state of 2SLGBTQI-inclusion across Canada’s federal public service agencies culminating in major report of key findings and recommendations in response to class-action lawsuit by survivors of LGBT Purge

Toronto, On

-Collaborated on collective of community development education specialists to design and facilitate (occasional) capacity building workshops on range of topics for organizations, labour unions, co-operatives, social enterprises and activist groups

Toronto, On

-Provided consultation to an industrial engineering company (Petro-Ex Canada) on the design, development, and implementation of a new English as a Second Language (ESL) program for international employees -Designed student intake and course evaluation tools using Canadian Language Benchmarks framework -Instructed ESL courses at basic and intermediate levels

Toronto, Canada Area

-Provided English as second language tailored one-on-one tutoring to youth and adults across a range of levels from basic to advanced

Missisauga, Ontario

-Planned and facilitated weekly tutorial seminars for students -Provided students with guidance and support through office hours-Evaluated student performance on essays, exams, and participation in tutorial

Mississauga, Ontario

-Planned and facilitated weekly tutorial seminars-Provided one-on-one support to students through office hours -Evaluated students on course performance

Ontario Institute For Studies In Education, University Of Toronto, Toronto On

-Performed fundraising, outreach and administrative duties to support 6 week learning institute which educates participants about UN Human Rights system and how to apply a women’s human rights framework to a multiplicity of activist projects

-Planned and facilitated weekly tutorial seminars-Provided one-on-one support to students through office hours-Evaluated students on course performance -Participated in TATP (Teaching Assistant Training Program) with CSTI (Centre for Teaching Support and Innovation)

Toronto, Ontario

-Planned and facilitated weekly tutorial seminars for students -Provided students with guidance and support through office hours, telephone and email-Evaluated students' performance on essays, exams and participation in tutorial-Participated in Teaching Assistant Training Program at the Centre for Teaching Support and Innovation

Toronto, Ontario

-Conducted broad and intensive review of post 1990's feminist literature on 'intersectionality' and 'diversity' in preparation for funding application to Social Sciences and Humanities Research Council

Toronto, Ontario

-Planned and promoted monthly arts-oriented programming for 2SLGBTQI young adults (recipient of Community One Foundation Grant) -Liaised with local like-minded organizations, cultivated community partnerships, solicited sponsorships and donations-Invited artists and community leaders as panelists and facilitated discussion forums-Took leadership to coordinate volunteer collective-Assumed budgeting and treasury responsibilities

Toronto, Ontario

-Developed public programs to help women find their way to empowering reproductive and sexual health-Cultivated community partnerships and promoted programs with local women's groups and organizations-Contributed to blog and newsletter-Updated Website

London, Ontario

Planning and facilitating weekly tutorial seminarsProviding students with guidance through office hours, phone and emailGrading students’ exams, essays and overall tutorial performance

Tesl On Certificate #T160025, Instructing English As A Second Language

Teacher Training Certificate, International English Language Testing System

Masters Of Arts In Education, Adult Education And Community Development

Masters Of Arts, Women'S Studies And Feminist Research

Honours Bachelor Of Science, Women'S Studies And Feminist Research And Biology - Double Major

E-Learning Program Planning And Implementation - Course Completion, Achieved 98% Final Grade In Course