•Answer customer phone and email inquiries in a timely fashion•Accurately create invoices and process payments from customers using QuickBooks • Counsel customers on delivery service options• Track critical shipments to ensure customer orders are picked up and delivered as scheduled• Consistently improve customer satisfaction through expert resolution of conflicts, issues andconcerns•Prepare and maintain Excel spreadsheets for schedule orders and other data records.

• Responsible for the academics, health, safety and transportation of two adolescents. • Sole caretaker during before and after school hours. • Monitor and administer child diabetes medicine. • Ensure punctual arrival at all extra-curricular activities. • Motivate to learn through creative activities to complete their academic assignments.