Operations Manager
Current• Assisted in the creative development of marketing materials, brochures, packaging, product launches and branding methodologies.• Raised brand awareness through pitches to press, speaking engagements at industry and community events, and securing unique product placements with editors/bloggers both online and print.• Developed and managed social media campaigns including Facebook and Twitter.• Actively managed vendor and customer relations.• Procured new clients by identifying new market segments to expand customer base.• Conducted extensive research to expand product knowledge through the creation of internal and external training literature/protocols; executed brand training presentation to retail partners.• Responsible for processing incoming orders, coordinating shipments, and handling customer related inquiries.• Performed accounting tasks with responsibility for budgets, forecasting, accounts payable and receivable; compiling weekly profit and loss statements; submitting quarterly sales tax remittance.
