Jaclyn L Hoover Email & Phone Number

Pittsburgh, Pa, Us

•Head of Human Resources, reporting to the CEO and responsible for all aspects of Human Resources including Benefits, Employee Relations, HRIS, Compensation, Training and Development, Performance Management, Succession Planning, and Labor Relations supporting 500+ employees•Implemented new HR Software through Ultimate Software. Manage project for all modules including Onboarding, ATS, Performance Management, Compensation, Career Development, Time Management, Open Enrollment, Life Events, and Company Information•Design and Administer benefit plans for all employees including Medical, Dental, Vision, Disability, 403B, Pension, Student Loan, 529, and Tuition Assistance•Provide direction to staff to ensure proper laws and regulations are followed for FMLA, Short Term Disability, and Pennsylvania Department of Education•Advise on reorganization of staff and teachers to ensure proper certifications and clearances •Design and analyze the biannual teacher survey•Streamlined processes to ensure data integrity•Responsible for Policy creation and maintenance including Employee Handbook and Student Policies•Respond to EEOC complaints and draft position statements

Pittsburgh, Pa, Us

•Manage a team of HR Coordinators and HR Generalists; total of 6 staff covering Pittsburgh and Phoenix operations•Oversee HR Support for Online Faculty and Shared Services Center (approximately 1,300 Full Time employees and 2,500 Adjunct employees)•Provide strategic direction to the organization through organizational development, succession planning, leadership development, and policy development •Plan and organize all employee meetings•Responsible for salary, promotion and performance management processes ensuring company guidelines are followed while also ensuring fair pay is given•Oversee payroll development for adjunct faculty, resulting in the implementation of a new process and system to ensure accuracy•Design employee engagement survey and action planning process; overall Satisfaction Score increased quarter to quarter. •Provide employee data including turnover, employee retention, internal transfers, training compliance, and performance management. Data is analyzed and used to provide strategic direction to business partners. •Advise on reorganization and redesign of organizational structure resulting in new management structure and reorganization of business unit which streamlined company costs.•Manage multiple Reductions in Force

Pittsburgh, Pa, Us

• Successfully act as a liaison between employees and executive management • Facilitate talent management initiatives to include the areas consisting of on-boarding, orientation, new hire and management training, performance review planning and execution, and succession/leadership planning • Ensure federal agency compliance with administration of salary, compensation, training and benefit programs • Maintain confidential employee information and corresponded with employees in a sensitive manner to deescalate workplace issues and mitigate potential legal risk• Partner with various levels of management to facilitate performance improvement for employees through training, coaching, corrective action, and professional development channels

Pittsburgh, Pa, Us

• Investigating and responding to ethics hotline and other internal complaints including harassment, discrimination, retaliation or other violation of law • Preparing the first draft of EEOC position statements and collecting pertinent documents to defend the claim (in coordination with in-house legal) • Providing advice on conduct-related terminations • Point of contact in the event of union organizing activity • Point of contact for employee requests for accommodation under the Americans with Disabilities Act and documentation of same.

Pittsburgh, Pa, Us

• Conduct job evaluations, including analyzing job descriptions for appropriate grade, level, title and FLSA status• Conduct and participate in market pricing surveys and benchmark best practices• Support and facilitate the administration of the annual merit program• Administer management incentive compensation plan and long term incentive plans• Extensive use of Excel and Lawson system to run company wide reports

Pittsburgh, Pa, Us

• Conduct job evaluations, including analyzing job descriptions for appropriate grade, level, title and FLSA status• Conduct and participate in market pricing surveys and benchmark best practices• Support and facilitate the administration of the annual merit program• Administer management incentive compensation plan and long term incentive plans• Extensive use of Excel and Lawson system to run company wide reports

Masters Of Business Administration, Business

Jd, Law

Bs, Business, Human Resources