Jaclyn L Hoover Email & Phone Number

Pittsburgh, PA, US

• Head of Human Resources, reporting to the CEO and responsible for all aspects of Human Resources including Benefits, Employee Relations, HRIS, Compensation, Training and Development, Performance Management, Succession.
• Implemented new HR Software through Ultimate Software. Manage project for all modules including Onboarding, ATS, Performance Management, Compensation, Career Development, Time Management, Open Enrollment, Life Events.
• Design and Administer benefit plans for all employees including Medical, Dental, Vision, Disability, 403B, Pension, Student Loan, 529, and Tuition Assistance
• Provide direction to staff to ensure proper laws and regulations are followed for FMLA, Short Term Disability, and Pennsylvania Department of Education
• Advise on reorganization of staff and teachers to ensure proper certifications and clearances
• Design and analyze the biannual teacher survey

Pittsburgh, PA, US

• Manage a team of HR Coordinators and HR Generalists; total of 6 staff covering Pittsburgh and Phoenix operations
• Oversee HR Support for Online Faculty and Shared Services Center (approximately 1,300 Full Time employees and 2,500 Adjunct employees)
• Provide strategic direction to the organization through organizational development, succession planning, leadership development, and policy development
• Plan and organize all employee meetings
• Responsible for salary, promotion and performance management processes ensuring company guidelines are followed while also ensuring fair pay is given
• Oversee payroll development for adjunct faculty, resulting in the implementation of a new process and system to ensure accuracy

Pittsburgh, PA, US

• Successfully act as a liaison between employees and executive management
• Facilitate talent management initiatives to include the areas consisting of on-boarding, orientation, new hire and management training, performance review planning and execution, and succession/leadership planning
• Ensure federal agency compliance with administration of salary, compensation, training and benefit programs
• Maintain confidential employee information and corresponded with employees in a sensitive manner to deescalate workplace issues and mitigate potential legal risk
• Partner with various levels of management to facilitate performance improvement for employees through training, coaching, corrective action, and professional development channels

Pittsburgh, PA, US

• Investigating and responding to ethics hotline and other internal complaints including harassment, discrimination, retaliation or other violation of law
• Preparing the first draft of EEOC position statements and collecting pertinent documents to defend the claim (in coordination with in-house legal)
• Providing advice on conduct-related terminations
• Point of contact in the event of union organizing activity
• Point of contact for employee requests for accommodation under the Americans with Disabilities Act and documentation of same.

Pittsburgh, PA, US

• Conduct job evaluations, including analyzing job descriptions for appropriate grade, level, title and FLSA status
• Conduct and participate in market pricing surveys and benchmark best practices
• Support and facilitate the administration of the annual merit program
• Administer management incentive compensation plan and long term incentive plans
• Extensive use of Excel and Lawson system to run company wide reports

Pittsburgh, PA, US

• Conduct job evaluations, including analyzing job descriptions for appropriate grade, level, title and FLSA status
• Conduct and participate in market pricing surveys and benchmark best practices
• Support and facilitate the administration of the annual merit program
• Administer management incentive compensation plan and long term incentive plans
• Extensive use of Excel and Lawson system to run company wide reports

Masters Of Business Administration, Business

Jd, Law

Bs, Business, Human Resources