Jaclyn Mack Email & Phone Number

New York, New York, Us

As VP People worked with the founders/leadership to scale company from Series A, 50 employees to Series F, 950 employees. - Led and grew HR team from 1 to 50, developing teams in People Ops, Talent Acquisition, Total Rewards, L&D, and HR Business Partners. - Developed an agile global HR strategy, including policies and immigration/global mobility philosophies to support international expansion and workforce movement. Including expanding our global presence from 3 countries to 20+ countries. - Led multiple company-wide change initiatives, including transitions in C-level leadership, managing through COVID-19, addressing rapid growth and downsizing as needed by the company.- Working with Founders/leaders in creating a hybrid culture by implementing company-wide meetings, department-level meetings, and social gatherings, etc.- Led DEIB efforts by implementing ERGs, creating a strategy; working with leadership to foster an inclusive, collaborative environment aligned with company values.- Designed, implemented, and continuously iterated on a performance management system to ensure high accountability and growth, aligning employee performance with company goals.- Partnered with leaders to cultivate a high-performance, value-driven culture by setting clear expectations for people managers and senior leadership and implementing leadership coaching programs.- Developed a comprehensive compensation banding system, evolving it into a robust global total rewards philosophy that addressed equity, competitive pay, and benefits across regions.- Launched engagement surveys to improve communication, and foster a feedback-driven culture.- Oversaw TA team who streamlined processes, driving operational efficiency and effectiveness across hiring practices to meet rapid scaling goals, totaling hiring 1000+ employees. - Coached senior leadership (VPs to C-level) on organizational design, team structure, and capability gaps to ensure teams were optimized for success.

Hagerstown, Md, Us

New York, Us

Voxy is a leading web and mobile-based English learning platform that provides personalized language instruction to global corporations, major educational institutions and governments worldwide. Voxy’s proven approach draws on more than 30 years of academic research on second language acquisition. Voxy’s service combines adaptive learning technology, authentic, real-world content and 1-to-1 tutor services to support learners’ unique needs in real time. Voxy launched in 2010 as one of the most disruptive technology startups of the year, and has since been used by millions of learners around the world.

New York, Us

• Managed employee relations, performance management, compensation, benefits, recruitment and training for multiple-site organization of 550 + employees• Handled company merger with Stratasys: including implementing process for all jobs within the company, a new performance management system, employee stock option rollout, assisting with a talent management system and more to comply with parent company• Managed team of 5 employees: HR Generalists and Recruiting team. • Served as business partner to executives, CEO, President, CRO, CTO, CFO and VP team on HR matters, leadership and management issues• Successfully completed two HRIS total system conversions• Directed human resources at 4 facilities, including an international location in Germany• Oversaw recruiting team; more than tripling the size of the company in the last year and a half• Partnered with executive management to grow the business through innovative human-resources management• Managed union vote for factory• Provided coaching and training, resulting in fewer litigationsHUMAN RESOURCES DIRECTOR January 2013 – June 2013• Developed and implemented processes and trainings for various HR situations as the company grew; generating manuals based on these processes for others to follow, including creating a new performance review process, creating a conflict resolution package, overseeing new raise process, etc.• Managed 3 employees: HR Generalist, Recruiter and Recruiting Admin. Delegated assignments and followed up.• Maintained employee-company relationships and employee-employee relationships; dealing with a multitude of problems that arise, having sit down meeting with employees to resolve various conflicts. • Recruited and hired more than 100 employees (tripling the size of the company since I started).HUMAN RESOURCES MANAGER AND RECRUITER September 2012 – January 2013RECRUITER AND HR ADMINISTRATOR March 2012 – September 2012RECRUITER January 2012 – March 2012

New York, Ny, Us

Purchase, Ny, Us

Assisted library patrons in a prompt, courteous and professional manner by helping them locate material, check-out items using the computer program ALEPH and any other needsSupervised and trained six student assistantsMonitored library building activities during opening hours by helping ensure all the computers, copiers and printers were working properly, and books were shelved appropriately

Wrote weekly newsletters for JustUnderthings.com informing clients of new products increasing sales by 48%Researched and developed assorted social networking sites, such as Twitter, Facebook, Wikipedia and Flickr, seeking the best sources that would help increase awareness and sales for clientsDeveloped diverse contests, promotions, fan pages and giveaways to increase awareness of my clients

Rye, Ny, Us

Informed new customers about all the programs the YMCA offers Won the coveted, "Above and Beyond Award"Trained underachieving staff members in proper customer communicationsAnalyzed and prepared incoming customer data using Finesstri

Managed and maintained executives' schedules and client communicationsPrepared invoices, reports, memos, financial statements and other documents using word processing, spreadsheets, LotusNotes, and AdvisorCompassRead, analyzed and distributed incoming correspondence, submissions and reports in order to determine their significance and plan their distributionPerformed office duties, including ordering supplies, maintaining records basic bookkeeping THE PARENTING GROUP, May 2007 - August 2007 INTERN WITH THE INTEGRATED MARKETING TEAM Prepared complimentary magazine contacts for issuance to roster for Babytalk and Parenting clientsDeveloped wrap-up book for clients detailing all aspects of a multi-platform promotion that took place this yearOrganized insertion orders for Parenting.comAssisted in the development of PowerPoint presentations by creating slides in a manner that was both compelling and strategic in terms of clients goals

Winter Park, Florida, Us

Prepared complimentary magazine contacts for issuance to roster for Babytalk and Parenting clientsDeveloped wrap-up book for clients detailing all aspects of a multi-platform promotion that took place this yearOrganized insertion orders for Parenting.comAssisted in the development of PowerPoint presentations by creating slides in a manner that was both compelling and strategic in terms of clients goals