Jaclyn Martin Email & Phone Number

Indianapolis, Indiana, United States

Indianapolis, Indiana Area

As a Customer Success Manager at PFL, my focus is cultivating a status of thrilled and loyal customers of PFL’s marketing technology software as evidenced by greater adoption, account expansion, and references. Activities include:-Growing my book of business through upselling/cross-selling within customer organizations-Ensuring and expanding customer annual renewals-Progressively improving customer KPI’s and adoption -Consulting customers to understand challenges and… Show more As a Customer Success Manager at PFL, my focus is cultivating a status of thrilled and loyal customers of PFL’s marketing technology software as evidenced by greater adoption, account expansion, and references. Activities include:-Growing my book of business through upselling/cross-selling within customer organizations-Ensuring and expanding customer annual renewals-Progressively improving customer KPI’s and adoption -Consulting customers to understand challenges and objectives while challenging them to ensure the solutions we deliver meaningfully impact their business. -Analyzing data and results from past projects to deliver the best project results for our customers on time and within budget.-Internally facilitating communications between architects, engineers, and support teams to guarantee customer success Show less

Indianapolis, Indiana Area

AHWG is an employee benefits firm specializing in benefit consulting, corporate wellness programs and healthcare reform. Through proactive and strategic Wellness Programs & Services, I work with clients to conquer the core issue of rising health care costs, which is the overall health of employees and their families. In addition to marketing clients’ benefits and managing renewals, I coordinate with our nurses and health coaches to create annual strategic plans revolving around meeting… Show more AHWG is an employee benefits firm specializing in benefit consulting, corporate wellness programs and healthcare reform. Through proactive and strategic Wellness Programs & Services, I work with clients to conquer the core issue of rising health care costs, which is the overall health of employees and their families. In addition to marketing clients’ benefits and managing renewals, I coordinate with our nurses and health coaches to create annual strategic plans revolving around meeting with employees on a regular basis and offering a variety of services ranging from wellness seminars, one-on-one consultations, biometric testing, diet/nutrition counseling, walking/pedometer programs and much more. I work with clients to provide the up to date and quality information they need to refine their health plans, design strategies and make informed decisions. With the use of cutting-edge data analytics, I provide structured insight into client health care plans and develop long-term strategies to shape health plan designs and employee communication efforts. Show less

Indianapolis, Indiana Area

Managing key advertising accounts in Columbus, OH as a remote employee to support, retain, and sell strategic marketing initiatives and campaigns including Angie’s List premier web placement, eCommerce participation, magazine advertising, direct mail, and much more. • Renew key stakeholders’ advertising contracts, increasing campaign size and spend year over year while improving client/company relationships.• Meet with clients and C level executives quarterly to discuss needs and… Show more Managing key advertising accounts in Columbus, OH as a remote employee to support, retain, and sell strategic marketing initiatives and campaigns including Angie’s List premier web placement, eCommerce participation, magazine advertising, direct mail, and much more. • Renew key stakeholders’ advertising contracts, increasing campaign size and spend year over year while improving client/company relationships.• Meet with clients and C level executives quarterly to discuss needs and analyze advertising performance.• Develop and socialize monthly and quarterly advertising performance/reporting and recommendations to clients.• Coach clients through Angie's List experience to improve brand recognition and maximize ROI.• Educate clients on new products/initiatives to maximize advertising performance. • Analyze and develop creative and compelling content for advertising profiles to highlight offered services and best practices to Angie’s List members to help drive maximum profile traffic and increase member engagement with key advertising accounts.Accomplishments:Based on my positive attitude and willingness to coach, mentor, and lead others, I was nominated to be a part of the Brand Ambassador program for my department. In addition to my role as the Columbus Ohio Market Manager, I provide front line input on the needs of internal representatives at Angie's List to influence training content and improve cross-department communication. Show less

Indianapolis, Indiana Area

Implemented, trained, and supported national, corporate, and franchise key advertising accounts on a specific program initiative. • Developed processes to insure said program initiative fit the multitude of business models represented by clients.• Trained individual franchisee locations via webinars and conference calls. • Educated clients on updates and new products available through said program initiative.• Worked closely with marketing contacts from each client to… Show more Implemented, trained, and supported national, corporate, and franchise key advertising accounts on a specific program initiative. • Developed processes to insure said program initiative fit the multitude of business models represented by clients.• Trained individual franchisee locations via webinars and conference calls. • Educated clients on updates and new products available through said program initiative.• Worked closely with marketing contacts from each client to effectively implement the program throughout all locations affiliated with each corporation and franchise. • Supported Angie’s Lists’ external market managers through the creation of a referral program for national manufacturers and created and distributed monthly newsletters to the external team.• Acted as the liaison between the Angie’s List ServiceTown Market Manager Department and the Angie’s List National/Strategic Accounts Department to effectively bring in referred business and increase sales through the collaboration of the two departments. Show less

I managed nearly 300 advertising accounts for service providers on Angie's List. This involved monthly sales goals for active advertisers and working to better the effectiveness of their advertising, increase campaign size, and implement new product initiatives.

Louisville, Kentucky Area

I served as the AmeriCorps VISTA in the Outreach Department of YMCA Safe Place Services. YMCA SPS is a teen shelter. My primary focus was volunteer recruitment and engagement as well as bettering relationships with Greater Louisville businesses and organizations to spread awareness of our services.

North Canton, Oh

I engaged our commercial customers to set up services, trouble shoot, and handle financial transactions.

Washington D.C. Metro Area

My internship focused on tracking effectiveness of projects and their programs in the Latin Americas.

Graduate Certificate In Non Profit Management, Public Affairs

I have completed my certificate in Nonprofit Management. Courses I have completed include human resource management in nonprofit.

Bachelor Of Arts (B.A.), Political Science And Government

Activities and Societies: President of Law and Politics Society College Republicans Treasurer Historical Association of Students Sunday.

Certificate, Social Media Marketing In Real Estate

Activities and Societies: All of the latest on social media marketing, developing a personal niche, and getting your name out there..

Public Policy Certificate, Public Policy And Sustainable Energy, 3.75

Studied Public Policy and Interned for World Vision

Diploma, College Prep, 3.75

Activities and Societies: National Honor Society Cheerleading Captain Future Business Leaders of America