Lead in implementation of QAQI plans for multipleBehavioral health agencies to enhance performance, quality care and service matching. Liaison for multi level leadership and tiered stakeholders. Consultant for complex comprehensive case reviews, clinical professional development and onboarding. Responsible project and team management. High ability to collect and analyze multiple databases and multiple assessment structures to offer project consultation and lead presentations for stakeholders & leadership. Workgroup trainer with multiple topics including crisis management, partnership development, communication strategies, diversity, and team/professional development.

Supervisor, Clinical Lead and Project Manager for team of 35 multi-level employees across the state of North Carolina. Expertise with providing both on-site and remote management including performance improvement plans. Dedicated to proactive strategic planning, effective responsiveness, and impactful resolutions to address varied needs while meeting utilization goals of stakeholders, employees, community members, board members, and corporate leadership. Utilization of group and individualized interventions to address project barriers, relational concerns, and identified gaps while maintaining low staff turnover, increasing team motivation and enhancing staff development. Strong departmental relationships with Human Resources, Tiered Leadership positions, Risk Management team, Contracts department head, Business Managers, Disciplinary Consultants, State of North Carolina Department Heads, Clinical representatives, Court Officials, Community Representatives and Board members. Workgroup Leader whom facilitated team building, community engagement, professional development, and leadership enhancement to enhance healthy system development and employee satisfaction. Additionally responsible for talent identification and onboarding of new staff.