Jaclyn Cotton Email & Phone Number

Indiana, United States

- Establishes short to mid-term strategy for change management that aligns to the capability roadmap and partners closely with the leadership team to align on the strategy. - Manages an assigned business operations team, and ensure activities are aligned with the change management strategy.- Supports new Business Operations processes and communications and ensure they are efficient, effective, and compliant in meeting the needs of our customers and internal stakeholders.

Indiana, United States

Optimize commercialization of products and solutions by building standard procedures to support and achieve the divisions’ mission, vision and purpose, and overall company mission, vision and strategy. Focus on executing and launching the products, solutions, and initiatives once a process is determined and finalized. Lead efforts to measure and ensure processes are being followed. Support ad-hoc process management in areas where a need is identified, including CRM implementation, and other initiatives. Ensure new operational processes are efficient, effective and compliant in meeting the needs of our customers and internal stakeholders.Key Accomplishments:- Executes global implementation of CRM software to achieve operational efficiency within the customer relationship.- Leads strategic implementation to build customer intimacy and drive revenue for the organization.- Collaborates and aligns cross functionally with divisional sales, business, operational and functional leadership to maximize usage of current functionality and adoption of CRM. - Leads communication strategy and implements CRM best practices that optimize corporate priorities and initiatives.- Manages strategic communications around new features and functionality, as well as sustain work through coaching of end users and development of training.- Develops and delivers monthly strategic communication to Global Sponsor Team and Change Network.- Creates, maintains and updates training material related to the platforms.- Supports prioritization process through collaboration during agile and program ceremonies. - Plans, coordinates and executes change strategy needs for planned development work. - Identifies and communicates efficiencies, obstacles and proposes resolutions to the change strategy lead.

Indianapolis, Indiana, United States

Develops and maintains strategic relationships with healthcare executives at assigned IDN strategic accounts to understand business needs and processes, maximize effectiveness, drive account growth and market share. Responsible for overall financial/business performance of assigned accounts, while incorporating a singular approach for the organization, representing the entire portfolio of products, with autonomy to make decisions in alignment with overall company priorities for both the Vascular and Med-Surg divisions. Collaborates closely with the sales team to drive opportunities that increase market share and drive growth.Key Accomplishments:- Act as the single point of contact for The Resource Group/Ascension, Atrium Health Supply Chain Alliance, and IU Health by understanding customer goals and business processes while uncovering opportunities to implement contracting solutions and supply chain efficiencies.- Responsible for 6,500+ SKUs, including disposables and capital equipment, across 9 medical specialty areas.- Led continued growth for the Med-Surg and Vascular divisions, managing 3 strategic customers with a portfolio valued at $40M.- Managed implementation of the organization’s largest committed agreement through coordinating internal resources and providing customer solutions that ultimately lead to success in overcoming product challenges.- Collaborated cross-divisionally with internal stakeholders including executive leadership, sales, operations, commercial business team, product management, and legal counsel to execute contracts and sales strategies with organization’s most influential IDNs.- Implemented proactive sales strategies throughout contract life cycle to identify opportunities and maximize contract value for customer and organization.

Indianapolis, Indiana Area

Designs strategies to ensure both immediate and long-term growth. Cultivates positive relationships with new and existing customers to enhance business growth. Contributes to business development initiatives by researching, locating, defining, and targeting key business prospects, negotiates new partnerships and business alliances, and plans innovative strategies to steadily drive revenue growth. Develops strategic proposals and presentations that encourage and foster new and existing business relationships. Collaborates closely with the sales team to drive opportunities that increase market share and drive growth.Key Accomplishments:- Nominated and awarded by peers as the 2019 Account Executive of the Year.- Led continued growth for the Med-Surg division, managing 20 strategic customers with a portfolio valued at $14M.- Installed a performance-based culture for 13 Sales Representatives and six Regional Managers responsible for 3,400+ SKUs across five medical specialty areas.- Negotiated and implemented an Endoscopy standardization agreement with a key account valued at $1.3M.- Executed 20 IDN agreements valued at $2M. Projected revenue growth since the implementation is valued at $550K.- Executed Endoscopy tier assessment across both Group Purchasing Organization and IDN agreements resulting in a $1M revenue increase.- Aligned resources to negotiate and execute four master purchase agreements and 15 RFPs from 2018 - 2020.- Created a strategic customer initiative to maximize sales for Critical Care portfolio.- Supported National CRM implementation as one of eight trainers and a leader of change management.

St Louis, Missouri, United States

Successfully drove account growth for the Critical Care division across a broad territory covering the Eastern US and Canada. Led improvements in profitability, contribution margins, contract negotiations, lifecycle, and conversions. Established and managed relationships with a multi-functional team, co-led and maintained open lines of communication with four Regional Managers, 22 District Managers, 12 Corporate Account Executives, two Global Product Managers, and 15 Corporate Account Managers.Key Accomplishments:- Nominated and awarded by peers as the 2012 Manager of the Year.- Developed and implemented annual pricing and contract strategies for the Canadian and American sales team through successful collaboration with executive leadership and cross-functional teams.- Facilitated and led a Global and National Business Training Program to enhance business knowledge of a top performing sales team.- Led and built a team of five high-performing District Managers to support the implementation of pricing and business strategy initiatives and to coordinate best practice sharing across multiple functions.- Gathered and analyzed market data and developed strategies to increase ASP 1% to 3% YOY.- Seamlessly negotiated a national Vizient group purchasing organization agreement for acute central venous catheters in the Americas valued at $7M.- Negotiated and implemented IDN agreements with key accounts, resulting in sales growth for the organization.- Developed and executed contracting solutions to overcome obstacles incurred with key accounts across the Eastern US and Canada.

St Louis, Missouri, United States

Orchestrated daily critical care portfolio of sales across an assigned Midwest territory valued at $2M. Cultivated long-term, positive relationships with a broad network of client touchpoints including Department Directors, physicians, and staff.Key Accomplishments:- Ranked #11 out of 39 territories in 2010.- Selected by leadership to act as Field Trainer for new sales staff.- Developed strong business relationships with Key Opinion Leaders and Supply Chain customers at top account, BJC Healthcare.- Expanded business at a key account, resulting in 118% growth over previous year.- Nominated by Regional Manager as a Team Leader and participated in various leadership workshops to advance management skills and professional development.

St Louis, Missouri, United States

-Developed annual and monthly forecasts for 70 products based on historical data and sales trends.-Utilized global thinking and management skills to identify potential data issues prior to system conversion, resulting in a successful transition for team of 30 people.-Directed and organized monthly sales and operating meetings.-Initiated forecast changes on a monthly basis and collaborated with sales and marketing team to manage forecast versus supply.

St Louis, Missouri, United States

-Recommended profitable classifications to executive management team by performing in-depth financial analysis of 6 departments for 97 stores.-Developed distributions by store and allocated $39 million in merchandise.-Partnered with buying team to deliver sales of $19 million by identifying sales opportunities and reacting to trends in the business.-Facilitated a $21 million financial budget on a weekly basis.-Maintained proper stock levels for each store by evaluating sales performance and potential.-Collaborated with management team on the development and execution of financial plans and sales strategies at a vendor and store level.-Influenced purchasing decisions through creating category plans by department and vendor.

St Louis, Missouri, United States

-Administered advertising process for five buying offices and presented ideas to upper management. Partnered with marketing department to ensure accuracy of advertising copy and pricing. -Communicated daily with vendors regarding orders, shipping, and sales opportunities.-Managed orders for 20 vendors and held complete buying responsibility for one vendor with annual sales of $2 million.-Forecasted $11 million markdown budget and controlled all markdown financial decisions.-Achieved sales plan of $11 million for Spring 2007 season, a 3% sales growth over previous year.-Trained and developed two new executives.-Promoted within two years to an area with twice the annual sales volume.