Jaclyn Schultz Email & Phone Number

Chicago, IL, US

Columbus, Ohio, US

• Elicited, planned, documented and managed requirements for large scale, enterprise programs.
• Collaborated with team members to evolve the Business Analysis practice to align with product let operating model.
• Led architecture approach definition for projects to sync customer data across system of record and systems of reference.
• Leg requirements management for new AI-based knowledge management platform including observability and security monitoring.
• Supported 5 value streams through 2025 annual planning including OKR definition, project prioitization, and business case development.

Columbus, Ohio, US

• Led Intake & Demand teams through department reorganization and development of new working models to achieve department goals..
• Supported new associates to develop business and technical domain knowledge.
• Developed a broad understanding of the enterprise capabilities and supported the delivery of the enterprise Book of Work.
• Managed the transition to a new strategic portfolio management tool, serving as the primary subject matter expert for integration modules.
• Facilitated the estimation of over 400 project requests within a 3-week period, crucial for 2024 strategic planning.
• Led the redesign of RCSA processes for Intake, Demand, and Project Management to strengthen controls.

Columbus, Ohio, US

• Led and empowered a team of Enterprise Business Analysts, promoting ownership, critical thinking, and diversity of thought.
• Designed and led the Agile Transformation for Information Technology, including Scrum team rollout, change management, and defining integration models with business units/PMO.
• Built strong relationships with enterprise stakeholders, aligning Agile best practices with project deliverables.
• Established the BA team as a strategic partner, increasing demand for their involvement across the enterprise.
• Facilitated Increment Planning sessions and supported the Digital organization’s long-range planning.

Columbus, Ohio, US

• Elicited, planned, documented and managed requirements for large scale, enterprise programs.
• Evolved the Business Analysis practice championing and sharing expertise of Agile best practices.
• Became a sought-after resource supporting the Enterprise Data Science & Analytics space and rapidly increased knowledge to support their key initiatives. Loyalty Modernization Program
• Led the Data and Reporting arm of the requirements to define data needs and elicited requirements for existing and new loyalty reports. Data Strategy Program
• Led the team of program leadership through JAD sessions to define the scope of the overall program.
• Business Architecture: mapped business capabilities for the Enterprise Data Science and Analytics organization

Indianapolis, Indiana, US

• Lead Business Analyst / Product Owner - Nationwide Children’s Hospital Institute for Genomics Medicine and at
• Elicited and documented business and functional requirements for custom and commercial off-the-shelf (COTS) applications.
• Mapped business capabilities to support large-scale lab transformation.
• Modeled data
• Established standards for requirements elicitation, documentation, and management.
• Elicited and documented business and functional requirements.

New York, NY, US

• Led a team of Project Mangers / Business Analysts responsible for change management work in the Account Opening/Anti-Money Laundering (AML)/Know Your Customer (KYC) space.
• Partnered with direct reports to help them drive their own success.
• Managed releases for Asset & Wealth Management client onboarding systems with $10mm annual budget.
• Established standards for requirements elicitation, documentation, and management.
• Developed change management strategy for key department projects.
• Ongoing executive reporting and change socialization with key stakeholders.

New York, NY, US

• Led a team of Business Analysts (5) responsible for product development of collaboration tools.
• Guided team members though goal definition in alignment with enterprise objectives.
• Elicited and documented business and functional requirements for key department initiatives.
• Managed projects, generally up to $200K budget, through the entire project life cycle.
• Supported effective management of team through monthly financial reporting and resolution of financial errors.
• Led the team to develop consistent, repeatable SDLC process delivering quality, stable SharePoint solutions.

New York, NY, US

• Supported three commercial card management platforms and several back-office applications.
• Elicited and documented business and functional requirements.
• Modeled data and maintained a data dictionary for the card management platform.
• Led efforts to improve team processes including joint application design (JAD) sessions facilitation, improvement of documentation standards, and interaction with business partners.
• Acted as subject matter expert during test case reviews with Quality Assurance team to ensure test cases reflected the future state requirements and all appropriate scenarios were included.

Hanover, MD, US

BSA for JPMorgan Chase Card Services (see above).

• As a licensed sales agent, sold property and casualty insurance in 42 states
• As a Technology Analyst, acted as a business analyst working across the enterprise on projects involving new product development, technology system changes, and upgrades/migration of enterprise tools.

Mism (Masters Of Information Systems Management), Data Administration

Bachelor Of Arts - Ba, English Language And Literature, General