Jaclyn Sidener Email & Phone Number

Midwest Region

Midwest Region

Leawood, KS

• Promoted client focused business operations and processes to ensure high levels of customer satisfaction.
• Utilized strong communication and conflict resolution skills to effectively support client and staff issues.
• Resolved financial issues, collected delinquent accounts, and determined when special financing was appropriate.
• Planned and implemented all HR activities and functions including scheduling, staff meetings, special events, payroll coordination, recruitment, onboarding, and performance evaluations per practice policies.
• Worked closely with the accounting department to prepare reports, financial statements, and budgets.
• Monitored and reported on accounts payable and accounts receivable; prepared and oversaw client invoicing.

Hobart, IN

• Managed daily operations of a 24/7 veterinary practice to support excellent healthcare and a positive experience for clients while earning $8MM in annual revenue.
• Effectively led ~80 specialized staff members including veterinary assistants, technicians, and receptionists to align with and support the mission, vision, and values of the animal clinic.
• Developed a monthly schedule for 24-hour coverage of clinic staff and implemented a daily assignment board in order to efficiently allocate staff resources.
• Maintained employee benefits paperwork, tax forms, and programs (FMLA, I-9, W-4, WH-4, COBRA, Medical, Vision, Dental, etc.) in accordance with employment laws and HR best practices.
• Processed a $70,000 employee bi-weekly payroll and maintained accurate attendance point records.
• Utilized QuickBooks to manage finances for the clinic; reconciled monthly credit card and checking account statements; processed monthly client statements; handled collections as needed.

Hobart, IN

• Managed $500k+ inventory including ordering, controlling, and organizing of drugs, medical supplies, and pet nutrition products to maintain inventory while containing costs.
• Utilized Infinity software to create and manage accurate inventory records of all items and products.
• Developed and adjusted inventory and reorder levels year-round to ensure consistent inventory of necessary drugs, medical supplies, and pet nutrition food products.
• Improved ordering and inventory of schedule II, III, and IV controlled drugs by creating continuous monthly reports in order to remain complaint with DEA laws and regulations.
• Guaranteed a FIFO method be utilized by staff when receiving medications/food to prevent expiration.
• Collaborated with sales representatives from Henry Schein, Hill’s Pet Nutrition, MWI, Virbac, Idexx, Zoetis, Boehringer Ingelheim, CEVA and other companies to discuss new products and promotions in order to better.

Hobart, IN

• Interacted with clients to obtain and document proper medical histories on pets for the DVM’s.
• Administered vaccinations and prepared medications.
• Educated clients on the different heartworm and flea prevention products.
• Performed basic measurements on patients including body weight, body temperature, blood pressure, glucose levels, and respiration rates.
• Drew blood for in-house and outsourced laboratory tests.
• Placed catheters in patients for surgery, hospitalization, and euthanasia.

Dallas, Texas

Purdue University Research Farms

Bachelor Of Science - Bs, Animal Sciences

Activities and Societies: Helping Paws Club, Purdue Swim Club

Certified Veterinary Assistant, Veterinary/Animal Health Technology/Technician And Veterinary Assistant, Pass

While working at Highland Park Animal Hospital, online training was available. It was a 10 week online course offered through the Texas.