As the Student Success Administrator, I provided high-level administrative assistance to the Student Affairs Team. This role required me to multitask in a fast-paced environment which included triage and prioritize tasks based on urgency. On a daily basis, I used Salesforce to address student issues and questions, as well as escalate them to the appropriate staff member. I also worked collaboratively to process student deferrals, deferral returns, LOAs, LOA returns, and other administrative tasks as they relate to academics and student affairs. Event planning is another important aspect of my role and I collaborated on the planning and executing successful events, including the first ever graduation event and regular Zoom webinars. In addition to my primary role, I am currently worked as the interim Program Manager where I am stepping up to help with special research projects, tasks such as writing the monthly newsletters and planning staff meetings, and ongoing professional development opportunities. I also provided business operations support by diligently following processes to make purchases from office supplies to school swag to food. Additionally, I took Admissions Office Hours to provide extra support to the Marketing Team’s recruitment efforts.

As a member of the Operation Team at The Weingarten Center, I was responsible for assisting in the essential daily operations of the center. At the front desk, I greeted visitors in person as well as answered phones. I provided information and direct inquiries to the appropriate department/specialist. Using Accommodate, I was responsible for assigning students to Disability Specialists. I was responsible for maintenance of the office. This includes placing and following through on work order requests. I kept both the kitchen and supply closet stocked with coffee, snacks, and office supplies and place orders via Penn Marketplace. I receive and distribute packages delivered to the center. I facilitated the Blog Working Group for our office, managing the Weingarten Center blog via WordPress. This involved coordinating meetings, curating varied and consistent content, including my own monthly column, "Ask The Staff." I also provided assistance with the facilitation of test taking with Disability Services. This included alerting staff when students and proctors arrive as well as returning completed exams to professors.

As part of University Life Central Administration, I collaborated with the Executive Assistant to the Vice Provost for University Life to ensure smooth and efficient workflow. I managed calendar, made appointments, and coordinated travel arrangements for the VPUL using Concur. I performed research and assisted with special projects as well as assisted in providing administrative support for position search processes. I completed BenFinancials training including Budget Entry, GL Inquiry, GL Reporting, Invoice Inquiry, Journal Entry, PO Manager, and Requisitioner Training. I prepared and assisted in execution of VPUL meetings including scheduling, prepping materials, reserving space, ordering meals, and taking minutes. Additionally, I helped cover the front desk by answering the phone, greeting and accommodating visitors, and, multitasking projects.

I began working here during my first year at Rutgers, and was responsible for supervising the information desk, managing the work (Sakai) site, and performing various tasks and projects for professional staff members. I've gained experience in customer service as well as administrative work, as the office deals with many student organizations who require assistance with setting up and running their club on campus. I also provided organizational assistance for the Student Life Involvement Fair, an event used by registered student organizations to recruit new club members; it was attended by over 3,000 students.

As an intern for the Douglass Residential College (DRC) Media Team, I was responsible for running the Instagram, Twitter, and Facebook for DRC. I worked with clients including the DRC Deans and the Executive Director of Women Make Movies, running campaigns to promote events. I also provided live-coverage of DRC events via Twitter, Instagram, and Facebook.

As a social media intern for GDIGM (seejane.org), I was able to combine my interests in feminist media and social media and learned how to professionally run a social media account for a non-profit organization. These accounts include Twitter and Facebook, plusI gained experience using Hootsuite. When I first started at GDIGM, the Facebook page had approximately 37,000 "likes;" by the time I finished I finished my internship, the likes increased to nearly 68,000. I also initiated several campaign ideas including "#WomanDirectorWednesday" to bring attention to various female directors and their work in the film & television industry, as well as "#FridayFacts" which was used to share facts from GDIGM's research on female representation in the industry. I also had the exciting opportunity to volunteer at the 2nd Annual GDIGM Research Symposium in NYC.