Jaclyn West, Ph.D. Email & Phone Number

New York, Ny, Us

• End-to-end management of analysis and/or infrastructure improvement• Conduct analysis based on past and current HR or business data, with the primary goal of answering business questions and supporting HR in making evidence-based decisions• Collaborate with a cross-functional team to deliver analysis results• Communicate analysis results with relevant team members and internal clients• Translate HR product priorities into analytical questions and design solutions that can help address those business-critical questions• Project manage the design, build and delivery of new analytical solutions• Develop new ideas for projects based on observations in existing book of work and data asset• Identify data automation capabilities and apply them to appropriate use cases to create capacity for businesses

Richardson, Texas, Us

• Designed and built data workbooks from raw data in Excel and leveraged PowerPoint to provide quantitative data visualization, analytics, KPI analysis, internal and external benchmarks, and insights quarterly on corporate turnover, retail turnover, and corporate and global diversity used by HR leadership, CHRO, Board of Directors, and included in publicly available reports such as the 10k and ESG.• Collaborated with internal stakeholders, leveraging communication and problem solving to produce short-, medium-, and long-term data products ranging from employee reports for headcount, hires, term metrics, and turnover to governmental reporting and organizational metric presentations and interpretation exceeding client expectations.• Consulted with other departments to provide data, summaries, interpretation, contextual data and insights to support data-driven decision making for their needs and priorities.• Delivered on average, 130 ad hoc reporting projects per year and served 48 unique stakeholders last year. • Accelerated time to completion for reporting projects, and data products year over year by 30-50%. • Structured, managed, cleaned, extracted, queried, aggregated, segmented, joined, and organized data for up to 9000 employees based on data project needs and requirements (leveraging Excel and Excel macros).Tools used: Google Suite - Gmail, Google Meets; Excel, SAP, Smartsheet, PowerPoint, Microsoft OfficeBeginner level exposure: SQL, R, Tableau

Irving, Texas, Us

• Collaborated with internal departments and vendor as a key contributor on a global employee engagement survey to support business goals; managed HRIS file accuracy, survey administration resources, paper survey process. Provided thought partnership on pulse survey idea generation to pivot with changing priorities.• Consulted with leadership and manager development program owners on builds of post program evaluation survey needs and actioning in Qualtrics survey designer to support business goals. Disseminated surveys, reported response rates, shared results with program owners.• Ad hoc analytics: Managed end-to-end organizational analytical projects by quickly understanding context, generating survey items in Qualtrics, understanding/cleaning data in Excel, researching relevant information, and developing structured analysis and reporting to reach alignment and provide guidance to senior stakeholders while entrusted with sensitive and confidential data.

Geneva, Switzerland, Ch

Personal Leadership Effectiveness (PLE) program creation and dissemination• Collaborate with Talent Management/Org Dev team and a 3rd party vendor to help create and inform program content and structure as a thought partner with other function stakeholders that initiates Alcon learning and development post spin off and reinforces Alcon's culture through 4 programs• Pilot, evaluate, tweak and finalize programs for global disseminationLearning Assessment• Collaborate with and interview current learning stakeholders across functions to consolidate corporate knowledge about learning and development and create a current snapshot of Alcon's learning state and capabilities o Evaluate systems, processes, stakeholders, employee attitudes and feedback, ownership, functional execution and preparedness• Idealize future state of learning for Alcon• Conduct gap analysis• Execute solutions to bridge the gap between current and future stateAssessment and evaluation of Alcon's new associate orientation program (BestSTART) as part of the onboarding process• Interviewed key stakeholders including execution team, participants, and program creator• Documented and consolidated all qualitative information, and quantitative survey results on the current orientation program including recommendations for improvement• Defined the context of the orientation program in the bigger picture of onboarding at Alcon

Arlington, Tx, Us

• Presented statistical concepts to classes of 30 – Frequency Distributions to ANOVA.• Graded in-class assignments, homeworks, quizzes and exams using keys and entered grades into Blackboard.• Strategized with supervisor in lab meetings regarding next steps, and structure for each next class.• Supervised and fielded questions in class and office hours regarding statistics and student concerns.

Arlington, Tx, Us

• Attended and presented a poster on the meta-analysis examining the relationship between age and voluntary turnover.

Arlington, Tx, Us

• Supervised 3 groups necessary for completion of conference logistics – entertainment, transportation, conference location• Attended conference meetings over 2 year period and communicated with group leads on progress of conference logistics• Greeted conference attendees and checked-in poster submissions, delineated poster locations• Presented a poster of past research on self-efficacy on job satisfaction with gender as a potential moderator (2016)

Arlington, Tx, Us

Pursued a Master's Degree in Industrial/Organizational Psychology

Arlington, Tx, Us

• Instructed experiment participants in the order of events and led them to all tasks in the experimental design, debriefed participants.• Recorded all participant data accurately as new participants arrived maintaining data integrity.• Updated and maintained databases.• Participated in lab meetings and contributed ideas toward establishing a research study objective.

Dallas, Tx, Us

• Certified as a Predictive Index Analyst and trained to give individual PI behavioral results to assessment takers.• Performed research for a speech about Millennials presented to a group of 65 Texas Food Association employees.• Facilitated the discovery of and refined the organization’s mission, vision, and values.• Researched psychological information to include in an online course.• Surveyed clients qualitatively to examine their attitudes and victories utilizing the Predictive Index assessment.• Provided pertinent job seeking information to clients included as bonus audio material for an online course.

Coppell, Texas, Us

• Turnover Project – identified, understood, and analyzed the main reasons offered for voluntary frontline employee turnover.• Interviewed over 30 frontline employees investigating their reasons for voluntarily leaving the company.• Managed and updated frontline employee turnover data.• Analyzed data according to supervisor need.• Career Path Project – Conducted interviews to ascertain frontline roles from manager perspectives; mapped out all roles in frontline employee career path.• Stack Rank Project: Created a file that combined over a dozen metrics for frontline city managers; managed this file adding and sorting its’ data, utilized by the VP of Talent Management.Skills Developed: Microsoft Excel, Pivot tables

Plano, Tx, Us

• Conducted statistical analyses, including stepwise linear regression analyses in SPSS, and translated the results into practical application for clients.• Conducted research by gathering data via paper, online, and/or telephone surveys utilizing an auto-dialer.• Updated and summarized client data in chart and graph form for all departments and tasks to help make coworkers and supervisors more efficient within the company.• Improved and revised webinars for prospective clients to promote scientific psychological research, benchmarking, and deep analytics, through use of PowerPoint and other software utilities.• Maintained, screened, and organized confidential and sometimes sensitive data.

Plano, Tx, Us

Please see the above description.

Dallas, Tx, Us

• Recruited potential participants with initial and reminder phone calls to increase the sample size for the anxiety study• Advertised the study online to make potential participants aware of using Craigslist and other advertising sites• Performed administrative tasks to keep the workspace organized and communicate what was being done• Increased familiarity with various methods of treatment for anxiety • Entered self-rated survey data from previous participants using Qualtrics survey system online to update current data stores for the study• Checked in participants at an offsite Quest laboratory to retrieve blood work from them which was required to participate in the study• Secured medication for the study from the pharmacy

Doctor Of Philosophy - Phd, Experimental Psychology

Master'S Of Science, Industrial And Organizational Psychology

Business

Bachelor Of Arts, Psychology

High School Diploma