The Sale of Cash as a Product to business clients., including electronic devices that counts, verifies and keep money safe. But also other channels to get the clients money in the bank in a Convenient, effective and Safe way.Once the clients business is understood a Solution will be suggested to assist the client in various parts of the business dealing with BankingAlso Retention and service as once the client has signed the agreement you have to manage the clients expectations and keep them happy.Dealing with small Sole proprietors until Large Corporate Clients, no client is to small or to Large.

Doing sales and service for the Smartbox solution that counts, verifies and stores the clients money.

Was a Client Relationship Manager in the FNB Cash centre in johannesburg. was responsible for Smartbox and Events as well. Over and above this was responsible for all Client querries and interaction regarding the depositing and counting of their cash at the Bulk Cash CentreGo and see Customers regarding Cash Disputes. •Meet with Customers and attend to all queries •Ensure footage is correct and all procedures were followed on our side before going to customer with Cash differences •Ensure the CSI is climbing •Make staff aware of where they go wrong •Report breakdown in Procedures •Educate staff in Customer service and how to keep the customer happy •Follow up with Customers on outstanding issues •Ensure customer understand the processes of the bank and how to deposit their money correctly •Smart Box Training after installation was done. •Events, training and standby over the period of the event •When visiting Cash Customers identify a need for Smart Box and introduce product to them and them submit their details to the pipeline. •Visit Customers and ensure they are happy with overall service, if not assist them until they are satisfied •Liaise with the customer and ECD during disputes. •Visit customers and do product training if required.

Team Leader in TreasuryResponsible for all the aspects of the Vault Notes and Coin, as well as Forex and all payroll and Change orders that went out to clients.Also responsible for clearing and ordering of Cash to the Reserve Bank and to comply with their regulations.Packing Of ATM's as well as sending money to FNB Branches in the Western cape when required.Also responsible for the Department that processed the notes that was deposited into the electronic devices from FNB.

Worked in the Vault and was Responsible for all Notes/COIN and Forex, to order, clear balance etc.Packed notes for the FNB ATM'sMaking up of Coin change for clientsSending notes to the branches

Physical Security at Bank City