Lead the sales team and manage the full revenue and relationship with thefocus of delivering sustainable growth plans for the region. Drive the sales of business products/services ina geographical area and develop strategic customer relationships.

Responsible for the design, development, advocacy and monitoring of market leading Customer Value Propositions (CVP) for Relationship Banking ( Business Banking & Private Banking Africa ) with a focus on influencing a positive and measurable impact on customer experience.

Prescribe client centricity to Product, Process, and Channels (Branch, Digital, and Relationship) to solution for holistic customer needs at every appropriate engagement, and to bring about superior customer experience in these engagements. Drive objective of dominant position in Commercial Segment business, finance and transactional services in RSA. Responsible for consolidated P&L and BS of BAGL performance in Commercial Segment.

To drive the strategic growth of Business Bank Sales and Service by building a robust sales and service execution strategy, optimise the execution of all sales and service activities performed in Business Banking. Manage and measure all sales and service activities performed in a region through deploying best of breed sales and service standards and practices, ensuring we develop a learning capability that enables trained and knowledgeable sales and service staff with a focus on enhanced customer experience. Align all sales and service strategies with the “One Africa” strategy and ensure that these are monitored, implemented and controlled and reported to EXCO on a regular basis, as and when required.

To support the implementation of strategy and value proposition at a national and regional level focusing predominantly on sales and service related areas, business plan management of short term plan (STP), medium term plan (MTP) and Financial Planning. To monitor and analyse performance to Revised Annual Forecast (RAF) and STP.

As Area Manager in Buisness bank I have oversee a team of Relations Executives , Operational Bankers and Business Analysts to optimise ROE for our Shareholders in the specific area. I also had to ensure that sustainable results is achieved by exceptional client service.

Solutioning an portfolio of customers to optimes ROE for Absa and improve client experience and loyalty.

CEO. Manage the business and ensure that financial and operational targets have been achieved.