Jaco Strydom Email & Phone Number

Australia

Melbourne, Victoria, Australia

Client Relationship ManagementWork closely with the Business to understand their requirements; liaised and managed internal and external stakeholders in a multi-vendor environment to ensure the best possible outcome, identify the challenges and opportunities to provide a continuous improvement to the harvest management system (HMS).Business Case DevelopmentEngaged with the relevant stakeholders to understand the HMS solution to evaluate the potential to productise the solution as a fully-fledged farm management system (FMS) .Governance and Operating ModelEnsure contracted services are delivered according to the agreed requirements and manage any discrepancies by engaging the relevant Teams to realign if needed. Go to Market StrategyPosition HMS to be ready for go to market, expand the footprint and introduce additional functionality to align with market needs.Advisory Sessions/Roundtable, Working with Management to provide Business feedback and propose possible solutions to improve our overall suitability and footprint of HMS.Resource ManagementEngage the relevant Resources to deliver the best possible Customer outcome, hire and onboard 4 direct reports from an HMS perspective.Key Wins and Achievements• Add additional functionality to the harvest management system (HMS)• Position HMS to grow into a farm management system (FMS) by introducing farm maintenance and horticultural activities (pest and disease, crop work, forecasting and harvest planning)• Implementation of HMS to the China business, and broaden the footprint across categories• Introduced an Operational framework to support and maintain the harvest management system• Improve vendor relations and realign SLA contracts

Nepal

Mt Everest expedition

Melbourne, Australia

Client Relationship ManagementWork closely with the Customers to understand their Business and build a long term relationship; liaised and managed internal and external stakeholders in a multi-vendor environment to ensure the best possible outcome, identify the challenges and opportunities to provide a continuous improvement framework.Business Case DevelopmentEngaged with the relevant Sales Teams to prepare proposals to best reflect the Customer requirement, identify solutions gaps and drive the respective Product and Sales Teams to bridge the gap.Governance and Operating ModelEnsure contracted services are delivered according to the agreed requirements and manage any discrepancies by engaging the relevant Teams to realign if needed. Go to Market StrategyContinuously access the Market and update the Strategy if and when needed to provide a relevant set of Products and Services.Activity PipelineWorking closely with the Product and Sales Teams to meet the required targets, identify and grow Sales through the existing Customer base by identifying any opportunities.Bid/Proposal ManagementManaged numerous proposals and bids from EOI to RFP stage, qualified the opportunity, engaged with bid/proposal team and carried out requirement analysis, solution and pricing validation.Advisory Sessions/RoundtableWorking with Management to provide Customer feedback and propose possible solutions to improve our overall competitiveness.Resource ManagementEngage the relevant Resources to deliver the best possible Customer outcome, hire and onboard 4 direct reports from a CSM perspective.

Johannesburg Area, South Africa

Core Operational Responsibilities:• Managing all operational and strategic activities.• Consolidating and refocussing service delivery by designing developing and introducing processes and standards within an operational capacity.• Promoting a customer-focused service and maintaining a commitment to the timely delivery of ICT support services within the Customer Service Charter.Human Resource Responsibilities:• Providing on the job support, supervision, leadership and motivation to permanent and contract staff to ensure the efficient and effective delivery of ICT Services.• Maintaining the governance throughout the company by implementing a Core Ideology linked to each individual staff members Performance Agreement, measured on a quarterly basis.Technical Responsibilities:• Implementing continuous improvement incentives by managing teams to successfully deliver the Virtual Environment. • Converting services and solutions into defined ICT products and securing an Asset Finance facility to fund the project to delivery. • Developing a Service on Demand model by using a hybrid of Cloud Services and on-premises solutions.Finance, Sales and Marketing and General Responsibilities:• Developing and implementing the company’s quarterly budget to maintain transparency and accountability. • Overseeing all aspects of organisations financials transactions ensuring consistent cash flow throughout the organisation.• Developing and implementing the Sales and Marketing Strategy to consistently increase and diversify the customer base. • Collaborating with internal and external professional service providers to ensure a holistic approach to achieving ICT objectives.• Coordinating all aspects of supplier management from international suppliers in a proactive and proficient manner whilst developing mutually beneficial relationships.• Ensuring compliance to all government legislative requirements including creating and submitting legal documents.

Johannesburg Area, South Africa

Responsibilities:• Managing all aspects of the operational environment to ensure that the service delivery outcomes meet all key performance indicators.• Developing and implementing server and workstation processes to provide stable ICT infrastructure to support the business. • Measuring the performance and stability of the workstations and file servers to effectively mitigate risk.• Establishing and managing project teams to ensure the optimum use of resources whilst maintaining compliance to operational performance targets.• Ensuring multisite, simultaneous new implements are delivered within deadlines and in accordance to budgetary and resource constraints. • Introducing project standards and ensuring compliance to policies within the team.

Johannesburg Area, South Africa

Responsibilities:• Managing all operational activities to achieve and maintain a stable operational environment on a national basis.• Allocating and managing IT projects whilst maintaining compliance to all budgetary and resource constraints.• Supporting and guiding internal company technical support teams (including Technical Architect, Analysts, Business Consultants and Testers) on emerging technologies as well current project management methodology. • Establishing and managing a team of technical engineers to ensure the optimum use of resources to maintain compliance to operational performance targets and defined project outcomes.• Designing and implementing Local and Wide Area Networks on a National basis.• Designing the Microsoft Exchange architecture for Barloworld in Britain.• Standardising the Netware and Microsoft Servers on a National basis.