Jacob Adkins Email & Phone Number

Remote

Columbus, Ohio, United States

Columbus, Ohio, United States

Mansfield, Ohio, United States

Updated multiple Android and IOS applications to the newest version while adding new features and JavaScript libraries.Managed support and feedback from the product owner.Investigated software issues and worked to find timely fixes.Tested software products to identify and resolve any performance issues, while refactoring code to match best practices.Communicated with clients to discuss specifications, suggestions, and demonstrations for future applications.

Columbus, Ohio, United States

Collaborated with a Senior Developer to set up the pipeline for a new web application. Participated in daily Standups in an agile work environment. Assisted in consulting on a web application for a Fortune 500 Company.Handled support and feedback for the application. Completed company and Pluralsight training in order to gain additional C# knowledge.

Columbus, Ohio Area

Capstone Project 1: Catering System Software: Developed a command line catering system. This system kept track of inventory of items, allowed customers to add money to an account, order items, and allowed them to cash out at the end returning the remaining money out of the system.Capstone Project 2: Venue Reservation Application: Developed a console-based application using C# and test-driven development for users to search different venues and see the spaces that were available in a date range. The application used SQL Server to read and write to a database using SQL. Capstone Project 3: National Park Weather Service Application: Created an MVC web application using pair programming, C#, and .NET Core that displayed a summary of all parks, park details, and specific weather conditions for each park from data stored in a database.Capstone Project 4: Pulse Survey Application: Created an MVC web application using Agile and Scrum methodology, C#, and .NET Core which included a full login system, an upload function for a survey from a CSV file, implementing the capability to edit the survey details and search or filter surveys depending on the users inputs.Side Project: Halosmile Website: Working with a small startup to correct and refine deficits in their current Shopify website using Liquid. Teaming with three other students to provide assistance as a learning opportunity.

Westerville, Ohio

Engineered a website to help myself and others minimize mistakes and help improve handle time of alerts. Audited the due diligence tickets generated by KYC Analysts.Administered guidance and coaching to the KYC Analysts to improve the quality output of the team.Advised feedback to the KYC Due Diligence Management team that would help ensure consistent quality across the team; proactively highlighted potential issues to management and Compliance.Leveraged banking transaction and product knowledge, and recognized the importance of independent verification of information, data, and conclusions. Managed multiple deadlines in a fast paced environment while questioning the work of others and taking a stand when necessary to protect the interest of the bank.

Mansfield, Ohio Area

Facilitated control of the institution for the safety and security of the facility, inmates, staff, and the general public by enforcing rules and procedures.Supervised and directed inmate activity in assigned areas of the institution.Assured assigned area was clean, safe, and secure for inmates and staff.Participated in ongoing trainings pertaining to inmate and employee safety, institution policy and procedures, and gun safety.Aided in the training of new correctional officers.

Monitored and Audited customer deposits and usage for possible fraudulent activity pertaining to counterfeit checks, kiting rings, and spending patterns to identify and prevent fraud.Minimized losses to the firm by placing a protective hold on customer’s deposits and accounts when necessary.Responsible for interviewing prospective candidates for a role as an analyst in the department.Served and Assisted management by training and mentoring new and current employees on departmental policies and procedures..Performed quality control on account restrictions and deposit holds placed by colleagues.

Monitor debit card usage for unusual activity in comparison to the customer's regular spending patterns Mutli-task in an inbound/outbound call center environment Minimize losses on customer's accounts by placing a protective hold on customer's debit card Assist with work overload within the PIN Team by placing holds on suspicious deposits Served as backup Escalations to guide analysts with departmental procedures Satisfy the requests of discontent customers, to provide the best customer experience possible.

.Net Coding

Attending a 14-week .NET coding bootcamp learning how to develop dynamic web-based software systems using the .NET programming language.

Associate Of Science (A.S.), Criminal Justice And Corrections