Jacob Schwandt

Jacob Schwandt Email and Phone Number

Education, Customer Success @ MobileServe
louisville, kentucky, united states
Jacob Schwandt's Location
Louisville, Kentucky, United States, United States
About Jacob Schwandt

I have always had a strong passion for learning, and that passion translated into my career as a high school educator, where I excelled at fostering student engagement and rapport. Since graduating from Western Kentucky University, I have never ceased my quest for knowledge, and have relished every opportunity to teach - both in and out of the classroom. While I am no longer a high school teacher, the skills and enthusiasm that allowed me to be successful in education have carried over into my post-teaching employment.

Jacob Schwandt's Current Company Details
MobileServe

Mobileserve

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Education, Customer Success
louisville, kentucky, united states
Website:
mobileserve.com
Employees:
8
Jacob Schwandt Work Experience Details
  • Mobileserve
    Customer Success Manager
    Mobileserve Feb 2022 - Present
    Louisville, Kentucky, United States
    - Manage the Customer Success Department for 450+ accounts; service both account administrators, and general platform users.- Overhauled the self-support resources, leading to a 400+ percent increase in the number of client inquiries solved without synchronous support interactions.- Manage onboarding, renewals, invoicing, and ongoing live/asynchronous support for accounts.
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  • West Sixth Brewing
    Trivia Night Organizer & Host
    West Sixth Brewing Dec 2021 - Present
    Louisville, Kentucky, United States
    Started a weekly trivia night at the West Sixth NuLu taproom, which led to an average 45% sales increase on Sundays. I organize all of the materials and questions, and we typically draw a crowd of 10-20 teams each week.
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  • West Sixth Brewing
    Taproom Attendant
    West Sixth Brewing Jul 2021 - Apr 2022
    Louisville, Kentucky, United States
    In my time with West Sixth as a full-time employee, I worked in the taproom with customers, out in the community for special events, gave guided tours, and was a member of our Pay-It-Forward Committee.
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  • Oldham County Schools
    Teacher
    Oldham County Schools Jul 2020 - Jul 2021
    Oldham County, Kentucky, United States
    - Taught Government & Civics on a hybrid, remote, and full-time schedule during the COVID-19 pandemic.- Provided unit/lesson plans to my PLC as the junior-most teacher.- C.O.R.E. Board recipient, Faculty of the Month winner, and OCHS Teach of the Year nominee for the 2020-21 school year.
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  • Bowling Green High School
    High School Social Studies Teacher
    Bowling Green High School Jul 2017 - Jun 2020
    Bowling Green, Kentucky, United States
    - Co-Founded the BGHS College Cohort program that provided college-bound students with a rigorous senior year based on a college model.- Ran the Student Y-Club, which had students engaging with Mock Kentucky Government and Model United Nations conferences bi-annually.- Taught World History, AP World History, Economics, and Western Civilization.
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Jacob Schwandt Education Details

Frequently Asked Questions about Jacob Schwandt

What company does Jacob Schwandt work for?

Jacob Schwandt works for Mobileserve

What is Jacob Schwandt's role at the current company?

Jacob Schwandt's current role is Education, Customer Success.

What schools did Jacob Schwandt attend?

Jacob Schwandt attended Western Kentucky University.

Who are Jacob Schwandt's colleagues?

Jacob Schwandt's colleagues are Khan Meraj, Faisi Jee, Ryan Pence, Charlie Dawn, Shalon O’bryan.

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