One of two employees responsible for managing and operating the business. Owners absent out of state.Oversaw dozens of sales per night.- Opening, closing- Security, regulatory compliance, customer satisfaction- Promotions, sales, cash handling- Inventory, procurement, cost of goods sold

- Copy/pasted 15k+ cybersecurity records from Excel into ServiceNow GRC & IRM modules, then linked all of them together, reducing risk while improving efficiency and collaboration- Identified, escalated, and rectified issues in risk assessment data- Assigned risks to various IT managers according to roles and responsibilities, ensuring accountability- Modernized 150+ pages of IT Policy across 30+ documents, enhancing readability and aesthetics- Studied NIST and ISO risk management frameworks- Participated in events such as traveling to the company HQ for lunch with the C-Suite, enjoying the IT team's annual summer BBQ, volunteering with BizTown to provide elementary students with financial education, and giving a live intern presentation to the entire 6,000 employee company

Worked for the College of Engineering, the largest College at OSU. Provided technical expertise for faculty and graduate students, around 2,000 users.- Used JitBit to track tickets. We'd usually go through about 50 tickets per week.- Imaged and deployed computers, Windows and Macintosh. Installed software and hardware.- Used Citrix, VMware, SCCM, and Active Directory to manage computers.- Maintained 25+ printers. Ensured constant supplies of paper and ink. - Maintained 200+ door locks, requiring weekly manual updates for Identity and Access Management.- Basic networking. Patching ports, installing switches, verifying wireless signal speed/strength.- Built desks, moved furniture, removed cardboard and trash.- Maintained Audio/Visual equipment in classrooms and conference rooms. TVs, projectors, speakers.

Summers of 2019 and 2020, Field Checker:- Supervised a team of 15 cherry pickersSummers of 2021 and 2022, Culls Technician:- Managed a section of the cherry packing house