• Operations leader supporting Global Services & Solutions and Hyperscaler partnership business units• Responsible for organizational structure, budget and key business transformation initiatives for sales engineering, professional services, customer success, and sales enablement functions globally• Managed operational and business components of global partnerships with all major cloud providers and hardware alliances• Developed and enforced rigorous financial management, revenue forecasting, and business management practices• Led and developed a team of business analysts, providing significant enhancement to data-driven insights and decision making

• Led the integration of the operations Center of Excellence in India, establishing a cohesive and high-performing team structure, resulting in improved collaboration, operational efficiency, and knowledge sharing across the global field operations, business operations, and deal desk functions• Responsible for all operations aspects of implementing a new Configure-Price-Quote (CPQ) system, collaborating with technical teams to drive successful adoption and integration, streamlining pricing workflows, enhancing quote accuracy, and improving global quote-to-cash processes• Continued to effectively manage the deal desk team and key strategic transactions while promoting and empowering regional leaders, ensuring consistent global execution and development of best practices

• Managed a multinational team of 14 professionals across the US, Canada, UK, Singapore, and India, responsible for all pricing and commercial approvals and overseeing complex software and SaaS transactions worldwide• Collaborated closely with cross-functional teams, including sales, finance, legal, and product management, to ensure alignment and consistency in pricing strategies, deal structures, and contract terms, resulting in streamlined processes and accelerated deal closure• Successfully integrated Commvault's SaaS offering into commercial structures for new and existing customers, overseeing profitability and discount management processes to effectively balance revenue generation with strategic pricing decisions, resulting in increased market penetration and optimized profitability for the organization

• Responsible for establishing strategic direction for and leading a new Global Bid Desk team• Developed internal, cross-functional processes to ensure effective communication and collaboration between different organizations and regions• Project Manager for over 10 concurrent process improvement initiatives• Key operations leader for the operational requirements, sales processes, and strategy of major product releases and go-to-market sales initiatives, including account targeting and strategy, deal structure and approvals, and reporting at the campaign and deal level

• Analyzed market trends, budget requirements, and operational needs to inform CEO and COO’s decisions• Responsible for all analysis and market research for daily operations, cost-optimization, and long-term growth of strategic business units• Designed and implemented new corporate processes to streamline operations and enhance visibility into key metrics and trends