Jacob Brewer Email & Phone Number

New York, Ny, Us

New York, Ny, Us

El Segundo, Ca, Us

Los Angeles (Pasadena), California, Us

Advising the smart people making the future unfold

Los Angeles (Pasadena), California, Us

I get to lead a smart, driven, and gritty team that is literally inventing the future of restaurant/retail operations and how food will be prepared. We get to be at the heart of the next big tech revolution in robotics and bringing that responsibly to commercial kitchens throughout the world. Since coming aboard I've been directly involved in: - Growing the team from ~20 people to ~120 people. - Going from 1 customer in trial to 25+ partners across 4 product platforms in various defined stages of adoption. - We have launched our international expansion into multiple markets. - Secured nearly $90mm in crowd funding. - A valuation increase from ~$70mm to over $550mmMy main areas of responsibility are: - Product Strategy/Mgmt. - Market Analysis- PR (in conjunction with some AMAZING agency partners)- Marketing- Fund raising/IR

Franklin, Tennessee, Us

Leading a super talented team in:- Ops Commercialization - Field Training- Restaurant Ops design - Customer experience (Cx, VOC, Guest Recovery)- Engineering (Equipment, packaging, simulation)- Food Trucks- Delivery- Ops/IT integrations

Franklin, Tennessee, Us

Leading an amazing (and insanely smart) team that is disrupting and optimizing the restaurant space. We drive results restaurant results by enhancing customer and team member experience (Cx /TMx), product commercialization and testing (operations), store design, labor efficiency, delivery, ops technology, packaging, virtual operations simulation, etc.

Cincinnati, Ohio, Us

Leading a team who is changing the way people experience Food and Beverage in a non-traditional setting. We own the execution and standards for the +$2BN fresh food business at the Kroger Co. We developed 3 brands and a template to launch expanded opportunities. We also helped third party programs to be operationally successful within our retail environment. - Operations design for the back-of-house, front-of-house, and customer journey. - Training methodologies, materials, and implementation. - Defining the ideal guest experience.- Operations innovation in front/back of house.- Bringing in-house brands to life and integrating third-party partnerships.- Focusing on food service culinary innovation to bring restaurant level execution to the grocery environment and beyond. - Creating a healthier P & L through designing work in our restaurant venues, deli, and bakery operations. This is to meet our customer promise while managing the labor cost pressures of the retail environment. - Working cross functionally with merchandising, food safety, employee safety, division operations, facility engineering, and sourcing to bring new concept development and innovation into the future Kroger pipeline.

Cincinnati, Ohio, Us

Innovating operations and work to improve the associate's job and therefore the customer's experience, and ultimately brand's P&L. - Focusing on food service culinary innovation to bring restaurant level execution to the grocery environment and beyond. - Creating a healthier P & L through designing work in our restaurant venues, deli, and bakery operations. This is to meet our customer promise while managing the labor cost pressures of the retail environment. - Working cross functionally with merchandising, food safety, employee safety, division operations, facility engineering, and sourcing to bring new concept development and innovation into the future Kroger pipeline.

Louisville, Ky, Us

o Leading the team in owning the voice of the customer programs, operations analytics, strategies to give clear analysis, structure, and vision for our customer experience (Cx) and ops strategy. During this time we were able to drive +7% overall satisfaction, speed of service reductions on peak worth +$100MM, packaging design changes to impact product specific guest metrics. We received a Top Partnership Insight (TPI) from SMG for much of this work. o Drive sales, transactions, and margin improvement through operations intelligence initiatives. Utilizing analytics of big data and operational knowledge to support the leadership team in strategic planning. o Support the broader brand teams by providing them with actionable operational insight and developing tools that simplify operations and drives operating efficiencies and insights. Utilizing customer feedback data, financial metrics/results, operational metrics, and social data to support projects and planning. o Integrate the virtual restaurant simulation model to predictively ensure operational success and quickly validate current and future operations processes. o Work in partnership with all functional business departments as well as Franchise owners to deliver actionable insights and tools in their business. o Moving initiatives forward using a defined project management process.

Louisville, Ky, Us

Partnering with our franchise partners, in-store teams, and above store leaders to collaboratively improve KFC US operations both short term as well as to enable the future growth strategy of the brand. Specifically managed a team in the implementation of a new kitchen Packline ($100mm investment) in 4400 restaurants without compromising employee health and safety, food safety, or operational efficiencies which will enable our strategic goals for the next three years.

Woking, Surrey , Gb

Area Operations Manager with experience across high street, express, and drive thru estate. This included looking after one of the highest sales volume areas in Europe in North and Central London with 350+ team members and +$25mm in sales. Responsibilities include employee engagement, employee career advancement, full P&L management and accountability, financial forecasting, sales trend analysis, marketing implementation, and driving profit across the business through sales and controls. Additional responsibilities include project and cross functional collaboration.

Louisville, Ky, Us

Global Project Design, implementation, and management related to:- Operational sustainability- Water Conservation- Submetering Analysis and operations statistical analysis. Worked for and lead cross functional teams on both domestic and international projects to develop, analyze, and implement operational efficiency programs including:Taco Bell US (First LEED building)KFC US (First LEED building)KFC India (First LEED building)KFC France (First LEED building)KFC UK (First LEED building)KFC South AfricaAdditionally participated in releasing Yum! Brands first Carbon Disclosure Project report, Yum! college mentor program, and helping to organize a world food program charity basketball tournament.

Louisville, Ky, Us

Engineering operations design concerning:- Restaurant/kitchen industrial engineering design - Small-ware design- equipment engineering and implementationHad engineering responsibility for A&W and Long John Silver's brands reporting to the head of QA. Worked closely with the product development team to enable menu innovation and future pipeline through testing of new technology (hardware, smallware, and cooking). Lead the kitchen design of a new fast casual concept for the LJS brand. Tested and analysed shaping technology and visiting fish processing facilities in the Northeast U.S. and Germany.