Jacob Brodrick Email & Phone Number

Tamworth, New South Wales, Australia

Mayfield, New South Wales, Australia

Jesmond

Opened and closed shop independently when needed and prepared nightly bank drop for manager.Received inbound calls from customers, providing information regarding services or products, taking new orders and cancelling accounts.Collaborated with Store Manager to provide quality control for customer service and product merchandising.Sought opportunities to up-sell and add-on additional merchandise.Established membership loyalty, executing flawless customer retail account management.Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Resolved customer issues using strong interpersonal skills and conflict resolution techniques.Upheld all privacy and security requirements established by common law and organizational policy.Participated in end-to-end recruitment processes, ensuring smooth and swift transactions from initial advert to job offer.ReferenceElle O'BrianManger(02) 4951 7752

Narrabri

This role saw me professionally representing the Northwest Courier, a locally owner newspaper, as a advertising sales consultant. The responsibilities of this role included:Maintained complete database of all files, contacts and project materials.Created professional business correspondence, spreadsheets and presentations.Consistently managed client needs through consultation resulting in positive client retentionDrafted and proofread marketing, advertising and website copy that was engaging and successful in conveying branding ideas.Worked closely with Senior Advertising Sales Consultant to maintain optimum levels of communication for the effective and efficient completion of weekly print advertisements.Maintained well-managed accounts for a diverse client portfolio, ensuring customer satisfaction.Developed relationships with existing clients to increase repeat spends.Partnered with graphic design department, ensuring accurate and timely fulfilment of client needs.Reference:Wanda DunnettOwner and Manager(02) 6792 1011

Bachelor Of Business, Human Resource Management And Marketing

High School Certificate