Assist health care customers with the selection, architecture, and adoption of Oracle HCM cloud solutions.Work with sales and partner teams to interpret customer requirements and deliver partner solutions that will drive end-customer success.

Utilized industry expertise, expert product knowledge and presentation skills to demonstrate the CL solutions around Financial Aid, Scholarship, and AI advisor tools.• Developed demo scripts for new products and for an ever-evolving suite of existing products.• Trained sales partners, and new Solutions Consultants on financial aid, product functionality, demo skills, and value propositions.

Served as a partner and collaborator with the members of the field sales team, utilizing industry expertise, expert product knowledge and presentation skills to demonstrate how the CL solutions suite can transform the student financial success journey for students, parents and financial aid professionals.

• Work in conjunction with various campus departments to improve student life-cycle, including recruitment, retention, and graduation events.• Measure and assess services offered by Student Financial Services, Student Accounting, and campus books store and provide regular reports for Institutional Effectiveness and SACS-COC guidelines for continual quality improvement.• Work with Executive Committee and Key Management Team on development and implementation of strategic planning reports.• Collaborate with Admissions Department to host student recruitment and stich-in events.• Hire, train, manage, and supervise Financial Aid Officers and Student Accountants.• Maintain quality student service, and provide for professional development opportunities for staff.• Ensure that student payments are collected in a timely manner.• Manage the Accounts Receivable process including school controlled holds and cash collections.• Manage the campus component of Student Billing, Stipends, and Revenue Reconciliations.• Ensure accounts payable process and p-card management process are in compliance with company rules and regulations.• Maintain all duties of Student Financial Services Director.

• Ensure that the Student Financial Services team is in compliance with Federal, State and Company rules and regulations. • Develop objectives to achieve long range goals within the SFS budget, Prepare reports as necessary. • Counsel students and parents regarding financial plan / eligibility, and provide that all students are planned and aware of their financial obligations to the school as well as the appropriate financial resources available to them. • Insure that all financial assistance programs available in the school are in compliance with all applicable regulations. Research and develop additional financial aid resources. • Ensure that new student planning activities support the matriculation of new students.• Preform duties of Veteran Affairs School Certifying Official including improvement of Veteran experience and ensure all VA benefits are processed within VA policy guidelines and institutional procedures.• Developed and implemented the school’s Tennessee State Substitution Scholarship.• Coordinate disbursement and reconciliation of THEC funds including HOPE, Promise, and TSAA.• Act as member of Executive Committee to coordinate and execute school wide efforts.

• Developed, negotiated and finalized student financial plans consistent with financial planning policies and procedures and with Federal/State regulations for awarding aid. • Worked closely with new, continuing, and re-entry students and their families to ensure their plans meet the families' needs • Maintained accurate files, certified loan applications, and completed verification requirements • Participated in campus recruitment and retention events.• Traveled to multiple campuses to assist Student Financial Service departments in need.

• Assisted applicants and parents with the FAFSA and financial aid document completion in order to move quickly through the beginning stages of the financial planning process.• Prepared reports for and participated in weekly new student review meetings to ensure prospective students were progressing through both admission and financial aid processes.• Set up and ran financial aid workshops for students.• Worked with Admissions team to coordinate and execute Open House events for perspective students• Designed emails, flyers, and agendas for admissions events and recruitment efforts.

• Responded to phone and web generated inquiries from prospective students • Interviewed prospective students and aided through admissions process • Participated in open house and other recruitment events

• Hired and trained staff of 20-25 employees and motivated them to become hardworking team members with strong knowledge of inventory.• Trained and lead sales and front-end team members in five step selling process with emphasis on add-on sales to ensure the customer's needs were met. • Adhered to company standard operating procedures ensuring store merchandise and cash were safely and professionally handled.• Drove customer loyalty program registration. • Worked with store remodel team to plan and execute multiple store remodels.

• New and Pre-owned Motorcycle and ATV sales.• Greeted and actively listened to customers to uncover purchasing needs and provide recommendations based on customer's interests.• Demonstrated product knowledge across multiple brands and with multiple vehicle types.• Cultivated relationships with new customers to achieve sales objectives and provide insight into new products, features, and options.• Demonstrated vehicle functionality and explained options, explained costs associated with purchase.• Kept up-to-date on industry trends, new vehicle releases, financing incentives, new and pre-owned vehicle inventories, and individual vehicle features.