My primary goal is to build meaningful relationships with existing clients as well as prospecting and onboarding new channel partners. This activity allows me to identify wider opportunities to promote and generate leads for the business. Other key responsibilities and targets relate to the project management and ultimate sale of Data Erasure, Erasure Verification Services, and Software products from the Ontrack portfolio.

Ontrack is the world leader in data recovery services and software, as well as data management solutions. My role as a Data Services Consultant entailed consulting, proposing and selling service options to all inbound data recovery leads, from both public and private sectors, within 50+ global territories. During my time in this role, I have worked towards a combination of individual and group revenue targets as well as targets relating to the maximization of lead conversion. The role was carried out with a solution based mentality, ensuring an extremely high level of customer service throughout to ensure repeat business was obtained by developing excellent relationships with existing accounts including service distribution partners.

As of the 1st of October, in addition to my current job responsibilities I joined GM's Global Business Services Team (GBS) working on projects targeted at identifing ineffiecient business processes and activities that go on within the organisation. I work within a global team trying to fix these issues in order to increase both the speed and quality of service within the business.This will allow our co-workers retained in HR to focus more of their time on strategies and core functional activities, helping us get one step closer to reaching our HR mission statment to "Find, Grow & Keep the world’s best talent".

Placement year within the HR department.Main areas of experience:DC Pension Plan – First point of contact for employees and the pension provider concerning the Vauxhall Motors DC Pension Plan. Maintenance and management of many aspects of the pension plan i.e. auto-enrolment.Recruitment – Involved in all stages of the recruitment process for: new hourly starters, Apprentices, Undergraduates, Team Leaders, and Supervisors.Apprenticeship Assistant – Point of contact for all apprenticeship programme issues. Managing and organising careers events working in collaboration with local schools and colleges.Work Permits – Ensuring that all International Service Personnel (ISPs) are working legally within the UK, and that Vauxhall Motors is abiding by all Government rules and regulations in this area.Training & Development – Planning for the effective release of employees for training, whilst ensuring the continuation of production at the Plant.Social Media – Involvement with the social media team from a HR perspective. Helped to improve employer branding, as well as raising awareness on how Vauxhall employees can use social media more effectively.

Main areas of experience: • Using initiative to solve customer queries and any complaints. Improving ability to work in a fast paced environment where good customer service is vital.• Dealt with large deliveries that had to be processed and positioned correctly in the warehouse. This meant that products could be unloaded efficiently onto the shop floor when required by other colleagues. • Worked within various departments as a multi-skilled staff member. This meant being under high demand from multiple departments at once, having to quickly adapt and become flexible from task to task.• Till trained; expanded customer service skills.• Replenishment and stock rotation of shop floor displays. Enhanced organisation skills and multi-tasking ability when approached by customer queries simultaneously. • Often set to work alone on complex tasks without managerial supervision, this meant completing tasks as quickly and effectively as possible.