Jacob C. Email and Phone Number

• Implemented the airport badging process for our main vendor, achieving three results. Saved the company tens of thousands of dollars a month by not having to utilize an airport delivery service to the warehouses. Increased sales by delivering products faster to stores. Saved four hours of manpower per week on average that was used prior for escorting vendor in and out of the airport. • Implemented transferring products via RFID scanners to save hours of manpower manually entering transfer POs between store districts to maintain accurate inventories. • Reviews resumes of new applicants and notifies HR when hiring. • Creates and processes the Purchase Orders within the SAP inventory software application platform. • Responsible for ordering and distributing of products from multiple vendors for 13 store locations.• Developed and executed business operation processes for the opening of Hudson New’s first “Just Walk Out” Store that utilizes Amazon’s Point of Sales (POS) technology in the Northeast region.

• Manages a premier twin sheet ice skating facility serving over 500,000 customers per year with integrity, professionalism, and problem-solving skills.• Supervises and provides responsive leadership and support including operating POS stations, performing first aid, CPR, AED as needed, building and machine maintenance and repair, and training ice resurfacer (Zamboni) operators.• Responsible for overseeing all covid-19 business requirements and implementing measures for operating the facility to meet all state & federal covid-19 health guidelines.• Provides thorough training and knowledge transfer to employees of day to day scheduled events, business processes and execution of daily operations.• Instrumental in achieving a 99% on time start time for all scheduled contracts. • Provides instruction of CRM software that is used for maintaining a client database for the purposes of marketing e-mails, billing, and event registration.

• Used management experience and thoughtful relationship skills to collaboratively provide a great work culture.• Provided business owners with flexible and reliable availability. • Interviewed, trained, and scheduled employees, and assigned day to day operational tasks. • Designed and maintained the store’s business website.• Performed cost benefit analysis for equipment purchases.• Performed building and equipment maintenance.

● Provided excellent customer service.● Was responsible for meeting monthly sales goals.