Jacob Cabrera Email & Phone Number

Ashburn, Virginia, Us

Implementation Project Manager (IPM) providing leadership and Solution Delivery.Accomplished at managing multiple projects using Agile methodology while working with multiple internal teams and third-party teams. Heavily experienced working with multi-faceted teams in a fast-paced environment; from customer onboarding through performing gap analysis, requirement gathering, creating sprint plans, and quality assurance testing. Experienced using Salesforce for customer onboarding and customer training on SaaS CIMM2 software. Skilled in creating dashboards, graphs, reports, and creating cases for site fixes/enhancements. Proficient in integrating with Jira, creating project dashboards, sprint plans, task trackers, filters, stories, and burn-down charts. □ B2B and B2C implementation□ Agile Methodology planning and Development□ SaaS Planning and Development – CIMM2 Platform □ ERP and API Integration – EPICOR P21, Eclipse, SAP, A+, SX.e □ Strategic Planning and Development – Microsoft Project and Smart Sheets□ Data Analytics – Google Analytics, Google Tag Manager, Matomo □ Search Engine Optimization – development metadata, H1, H2 tags □ Effective Communication with Both Business and Technical Teams□ Project Management – Agile methodologies □ 3rd Party Integrations – Paypal, World Pay, OLARK, Authorize.net, Avalara, Facebook, Instagram, LinkedIn, Twitter, FedEx, UPS, Punchout□ Jira Planning and Development □ MySQL Db Queries

Wayne, Pa, Us

Implementation Project Manager (IPM) providing leadership and Solution Delivery.Accomplished at managing multiple projects using Agile methodology while working with multiple internal teams and third-party teams. Heavily experienced working with multi-faceted teams in a fast-paced environment; from customer onboarding through performing gap analysis, requirement gathering, creating sprint plans, and quality assurance testing. Experienced using Salesforce for customer onboarding and customer training on SaaS CIMM2 software. Skilled in creating dashboards, graphs, reports, and creating cases for site fixes/enhancements. Proficient in integrating with Jira, creating project dashboards, sprint plans, task trackers, filters, stories, and burn-down charts. □ B2B and B2C implementation□ Agile Methodology planning and Development□ SaaS Planning and Development – CIMM2 Platform □ ERP and API Integration – EPICOR P21, Eclipse, SAP, A+, SX.e □ Strategic Planning and Development – Microsoft Project and Smart Sheets□ Data Analytics – Google Analytics, Google Tag Manager, Matomo □ Search Engine Optimization – development metadata, H1, H2 tags □ Effective Communication with Both Business and Technical Teams□ Project Management – Agile methodologies □ 3rd Party Integrations – Paypal, World Pay, OLARK, Authorize.net, Avalara, Facebook, Instagram, LinkedIn, Twitter, FedEx, UPS, Punchout□ Jira Planning and Development □ MySQL Db Queries

Skilled project manager using agile methodology, responsible for migrating service models to the cloud environment as part of a transition plan. Experienced using business model processing connecting all service models into one cohesive model within AFPOA. Experienced working with multiple AFPOA inter-agencies to find/reduce redundancy, connect existing services, create new services, and provide streamlined modeling. Knowledgeable working with ServiceNow platform to create dashboards, create workflow reports, sprint plans, and work tasks. DoD Information PM Enterprise Architect for AFPOA/DFL □ Developed and maintained the current 1559 AFPOA EA models and any future architecture models required to support AFPOA and the AFPOA migration to Service now. □ Provided Business process modeling support to internal AFPOA leadership.□ Created workflow in ServiceNow for EA office and worked on assignment reports for five-man EA team□ Responsible for reviewing architecture to ensure compliance with established standards, conventions, and structure. Created technical writing document for EA team on SV1 AEF model and DoDAF V2 architecture models. □ Created new SV1 AEF Online model for BPO consisting of collaborative work involving AFPCs A1 Enterprise SV1 diagram. Maintained awareness of BPO’s intent while satisfying DoDAF V2 and AFPOA/DFL requirements.□ Completed OV-6c models for TMIS team migration to Service Now Platform. Responsible for submission of Weekly Activity Reports detailing all activities, accomplishments, delivery schedules, and completed task suspense. □ Integrated/created workflow tasks in ServiceNow for Software patches and upgrades across the network.□ Responsible for Beta testing new software and reporting/documenting bugs to UNICOM software engineers. □ Running Db Queries for implementation of new data schemas and architect testing □ Created Dashboards for the team and managed models in Service Now platform

Arlington, Virginia, Us

Senior Project Manager responsible for planning, organizing, analyzing process capabilities, and integrating enterprise solutions for military agencies. Experienced working with senior leaders on project planning, development, and execution using agile and waterfall methodologies. Experienced leading projects from their initial stages through requirements gathering, project development, project integration, and project execution. Vast knowledge working in fast-paced environments and working with multiple platforms such as (PaaS), (SaaS), Service Now, Salesforce, and Jira. Served as a technical writer and Senior Operations Manager during key deployments and engagements including Hurricane Response. Senior Project Manager and Senior Operations Manager□ Senior Project Manager responsible for redistribution of equipment throughout the state of Texas. □ Improved logistical readiness by over 35%.□ Saved $800K in additional resource requests from organizational units with the deployment of the Redistribution Plan. □ Implemented Enterprise Solutions to capture and archive the processes needed to implement the emergency disaster network (EDN) for future Hurricanes during Hurricane Harvey disaster. □ EDN network would allow satellite areas to be set up in disaster-stricken areas connecting first responders and military support personnel. □ Experienced working with Civil Authorities and FEMA Region VI coordinators. □ Responsible for Project Plan documentation, integration, implementation processes, distribution to Civilian organizations, and subordinate organizations □ Responsible for writing DSCA Operations Plan; for quarterly capabilities briefing to higher command and supporting civilian authorities in support of DSCA operations.□ Developed Project Plan and Software Integration Plan that led to networking over 6 different systems to provide detailed analysis and coverage for all Southern Iraq during deployment to Basra Iraq

Arlington, Virginia, Us

Designed, documented, and implemented the first-ever Forward Area Air Defense (FAAD) network for southern Iraq comprising of 7 ADAM Cell systems and over 7 Sentinel radars. Served as the lead Architect that implemented/documented the network schematics connecting FAAD systems to ADAM Cell systems across Southern Iraq -Awarded Bronze Star Medal (BSM). Senior IT specialist was responsible for creating the Coalition Forces Land Component Command (CFLCC) user accounts and setting up a help desk ticketing system. Created over 300 user accounts and added over 300 computers to CFLCC Domain. Managed IT support desk and 12 Soldiers, resolving over 400 user tickets during CFLCC exercise. – Awarded Meritorious Service Medal (MSM).  Managed Division level operations for over 13,000 Soldiers spread all across Texas. Conducted quarterly training teleconferences that covered a 90-day training calendar.  Detected multiple vulnerabilities using HBSS during scans; reported and patched over 200 different vulnerabilities.  Developed weapons and land navigation training plan; increased qualification rate by 52% in 12 months.  Prepared over 40 Tasking Orders per fiscal quarter and tracked 100% completion  Deployed to Basara Iraq and served as Mission Command Systems Integrator networking over 6 different systems to provide detailed analysis for senior leaders.  Managed IT network with over 100 Army Battle Command Systems (AMCS). Trained over 20 Soldiers that became Division level AMCS trainers traveling across Texas

Stamford, Ct, Us

Process improvement and optimization Configured NAGIOS monitoring software to detect network connected devices increasing response time by 20%. Implemented risk assessment, defined new monitoring protocols, communicated expectations and established quarterly training sessions for monitoring protocol. Cut network outage response time by 30% over 6 months  Configured, Monitored and managed Digital Networking Control Station (DNCS) a UNIX based Sun Solaris platform as Tier III level support engineer for central Texas customers.  Provided tier III level support to Video on Demand Engineers (VOD), Switch Digital Video Engineers (SDV) servicing central Texas.  Worked closely with vendors and engineers from Scientific Atlanta to CISCO to meet deadlines and ensure over 300,000 set-top devices remained operational and up to date.  Performed all software upgrades, patches, network stability tests; worked closely with Time Warner Head end technicians on all hardware issues. Highlights: Provided tier III level support to Video on Demand Engineers (VOD), Switch Digital Video Engineers (SDV) servicing over 1.5 million customers. Closely monitored and worked with Cisco engineers on all Cisco devices that supported MPEG unicast and multicast video leveraging OSPF and PIM SSM for optimal resiliency. Worked closely with Cisco engineers to control servers and launch Advanced DOCSIS Settop Gateway operating mode to capable market base settop population encompassing over 600,000 devices.  Monitored and worked with engineers on QAM VOD streaming on Cisco USRM using Arris SDV platform GQI QAM interface edge devices.  Monitored all Cisco GQAMs, RGB SEP-48 and MMC units, and Vecima Networks Cable Vista units as IGMPv2/3 clients for video distribution network.

Master Of Science In Information Technology Management, It Assurance, Cyber-Security, And Digital Forensics

Bachelor Of Business Administration (Bba), Business/Corporate Communications

Bachelor Of Applied Science (Basc), Business/Commerce, General