Jacob Castillo

Jacob Castillo Email and Phone Number

IT Service Desk Analyst @ SAIC
Norfolk, VA, US
Jacob Castillo's Location
Norfolk, Virginia, United States, United States
About Jacob Castillo

I am an Information Technology Help Desk at Old Dominion University, where I assist users by answering phone calls, service now tickets, and walk-ins. I was also an Orientation Leader, where I communicate with students and parents regarding their orientation and presenting slide shows to introduce them to the university and campus is of great importance. I am pursuing a degree in Cybersecurity, which aligns with my passion for technology and problem-solving.In my current roles, I have developed and demonstrated skills in customer service, communication, teamwork, and technical support. I enjoy working with diverse and dynamic groups of people and learning from their experiences and perspectives. I am motivated by the opportunity to help others and contribute to the success and satisfaction of the university community. I am eager to apply my skills and knowledge to new challenges and opportunities in the IT field.

Jacob Castillo's Current Company Details
SAIC

Saic

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IT Service Desk Analyst
Norfolk, VA, US
Jacob Castillo Work Experience Details
  • Saic
    It Service Desk Analyst
    Saic
    Norfolk, Va, Us
  • Ellucian
    Contractor
    Ellucian Apr 2024 - Dec 2024
    Norfolk, Virginia, United States
    Contact Center Tech Rep l. Through Rang Technologies
  • Old Dominion University
    Information Technology Help Desk
    Old Dominion University Sep 2023 - May 2024
    Norfolk, Virginia, United States
    Assist users by answering phone calls, service now tickets, and walk-ins.
  • Old Dominion University
    Orientation Leader
    Old Dominion University May 2023 - Jan 2024
    Norfolk, Virginia, United States
    Communication with students and parents regarding their orientation.Presentation of slide shows to introduce them to the university and campus as well as answer questions.Help the advisors register students for classes.

Jacob Castillo Education Details

Frequently Asked Questions about Jacob Castillo

What company does Jacob Castillo work for?

Jacob Castillo works for Saic

What is Jacob Castillo's role at the current company?

Jacob Castillo's current role is IT Service Desk Analyst.

What schools did Jacob Castillo attend?

Jacob Castillo attended Old Dominion University.

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