Jacob Chen Email & Phone Number

Alpharetta, Ga, Us

Owned the P&L responsibility for Personal Auto and Homeowner insurance products in CT, NJ, NH, ME, and VT [$262M]-Managed the implementation of a new class plan, Open Road 2.0, in five states-Designed and implemented a comprehensive NJ Auto and Home profit strategy involving pricing, changes in claims processes, and risk selection-Identified large opportunity to establish a voluntary network in NJ to reduce PIP indemnity and worked with Claims to implement it.-Developed the training and documentation for personal lines analysts on how to use Quadrant and InsurQuote, 3rd party tools for competitive pricing.

One of the first associate product managers at the Hartford. P&L responsibility for Personal Auto and Homeowner insurance products in NH, ME, and VT.-Built stronger relationships with the agency channel by traveling and meeting CSRS and Principals who had rarely engaged with a product manager face to face.-Identified lax graduated licensing laws in NH and turned that insight into strong profitability action-Coached analysts on monitoring market trends, methodologies to take segmented rate actions based on multiple data points, and general problem solving.

Actuarial analyst with rotations in Claims Actuarial and Consumer Markets-Improved damage estimation accuracy by working with field claim leaders and their teams to provide employee-level insights as well as macro trends by region.-Supported Claims and Reserving departments with analysis on weather related CATS, electrical fires, and business interruption exposure-Streamlined competitive pricing processes with SAS queries and overhauled excel templates-Developed new processes to complete DOI data calls more efficiently

Master'S Degree, Mathematics - Actuarial Focus

Bachelor Of Science (Bs), Mathematical Sciences