Passionate project manager with 12 years of working experience in project management and customer service within the commercial HVAC and lighting industries. I focus on delivering outcomes that provide value by collaborating with cross-functional teams, while fostering a positive & inclusive environment, which encourages all to perform at their best.𝐒𝐤𝐢𝐥𝐥𝐬:• Creatively solves problems by identifying & investigating the root cause, determining options, weighing the pros & cons of each, executing the best solution, and confirming that the issue is resolved.• Communicates complex concepts effectively, and in a timely manner, in a way that the target audience understands.• Leverages Salesforce in day-to-day tasks which includes documenting detailed notes and generating useful reports.𝐏𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥 𝐇𝐢𝐠𝐡𝐥𝐢𝐠𝐡𝐭𝐬:• 💲Achieved custom products sales worth over $7 million by effectively guiding a team of 8 cross-functional team members to successfully complete projects in 2024.• 📉 Reduced communication lead time with external stakeholders, on whether their product modification request was feasible, to an average of 3 business days through effective collaboration and delegation of project tasks in 2023.𝐖𝐡𝐚𝐭 𝐒𝐞𝐭𝐬 𝐌𝐞 𝐀𝐩𝐚𝐫𝐭:I’m excited about opportunities that involve learning new tools, methods, and industry knowledge, so I can apply them to get work done more effectively.𝐋𝐞𝐭’𝐬 𝐂𝐨𝐧𝐧𝐞𝐜𝐭:If you’d like to learn more about my background, I’d love to connect here on LinkedIn. You can also reach me at jfciha@gmail.com.𝐀𝐬𝐤 𝐌𝐞 𝐀𝐛𝐨𝐮𝐭:Project Management | Stakeholder Management | Budget Management | Risk Management | Scope Management | Earned Value Management (EVM) | Waterfall Methodology | Schedule Management | Resource Allocation | Project Planning | Change Management | Communications Management Plan | Servant Leadership | Team Coordination | Vendor Management | Critical Thinking | Problem Solving | Project Lifecycle | Cost Control | Process Improvement | Milestone Tracking | Emotional Intelligence | Work Breakdown Structure (WBS) | Decision-Making | Client Management | Critical Path Method (CPM) | Strategic Planning | Microsoft Project | Salesforce | Data-Driven Decision Making