Jacob Cirillo Email and Phone Number

"As a dedicated IT professional with over 8 years of experience, I have successfully navigated both operations and application administration roles within information technology. My career began with a strong foundation in IT operations, where I honed my skills in desktop build-out, Active Directory management, and Office 365 administration, along with leading critical projects that upgraded company infrastructure.In my most recent role as a solo SharePoint 2013 administrator, I was tasked with maintaining a stabilized environment while developing innovative business solutions using SharePoint Designer. I collaborated closely with my director and the department heads of the business, acting as a business analyst and project lead, to identify challenges and deliver tailored solutions that streamlined processes and enhanced operational efficiency across various departments.With expertise in managing a suite of applications—including Salesforce, Intuit ProSeries/Lacerte, OnBase, and Microsoft Configuration Manager—I have been instrumental in ensuring that technology serves as an enabler for business success. My role as a point of contact for our company’s web hosting and as a WordPress administrator has further refined my ability to adapt and deliver solutions in a fast-paced environment.I pride myself on my ability to translate complex technical issues into actionable insights for stakeholders, fostering effective communication between business units and development teams.